System Requirements

Enjoy ASHA Professional Development's online conferences from any device—all you need is an Internet connection!

Web Browsers

For maximum performance, security, and stability during the conference, download the latest version of your preferred Web browser.

Software

To improve your experience, download these free software programs:

Internet Connection

We recommend using a wired broadband connection—wireless, mobile, satellite, and dial-up connections are not always as fast or stable. On rare occasions, disruptions to your Internet connection can result in sessions freezing or closing abruptly. If this occurs, simply rejoin the session.

How To Access

Paid registrants can log in beginning the first day of the conference. Go to My Account and enter your username and password. Under "ASHA Courses and Orders," select the name of the conference.

Note: Online conferences work differently than webinars and other ASHA Professional Development courses. You do not access online conferences through the Enrolled tab in your ASHA Learning Center. Rather, online conferences appear in your ASHA Account under "ASHA Courses and Orders" beginning on the first day of the event.

Technical Tips

Here are three tips to avoid common access issues:

If you only see the logo after accessing the site, disable any pop-up blockers.
When exiting the conference, be sure to use the "Logout" button in the upper right corner of the conference site. Do not use the red "X," close your browser window, or shut down your computer to leave the conference. Doing so may temporarily lock you out of the conference.
If you receive an error message that reads, "You are already logged in on another computer," wait for 5 minutes and try again. If, after 5 minutes, you still are unable to access the site, or if you are in the middle of a live chat, contact ASHA Professional Development by phone at 301-296-8593 (9:00 a.m.– 5:00 p.m. Eastern Time, Monday–Friday) or e-mail us at ashaprofdev@asha.org.