Helping a Loved One With a Speech or Language Disorder Communicate More Effectively Using Technology

When someone you care about has difficulty communicating, everyday conversations can feel more challenging for both of you. Tools like communication devices, apps, and even features built into phones or TVs can help support connection and independence.

Speech-language pathologists (SLPs) help identify tools and strategies that fit your loved one’s needs. But using those tools in everyday life, and working through the occasional glitch, often happens at home. You don’t need to be an expert in technology to make a difference. With a few simple strategies, you can feel more confident navigating the technology together.

The Interaction Is What Matters Most

• Get your loved one’s attention before you start talking.
• Give them extra time to respond.
• Focus on the message they’re trying to tell you—not how they say it.
• Check for understanding frequently.
• Be patient and encouraging.

Supporting Communication Devices

Speech-generating devices and communication apps can feel complex at first—for you and your loved one. It’s okay to start small: These tools become easier to use with time and practice.

• Focus on a few key words or phrases first — it will take time to learn all features.
• Practice before real-life situations. Using the device in low-pressure moments may help your loved one feel more comfortable when using it later.
• Program the device together — choose messages, images, voice options, and layouts that best represent your loved one’s preferences.
• Keep the device ready to use everywhere the person communicates.
• Connect with the manufacturer’s social media or email for weekly tips.

Make Tech Tools Part of Daily Life

• Keep the tools charged, nearby, and easy to access.
• Use them during everyday routines like meals, video calls, or appointments.
• Model their use when appropriate (e.g., pointing to words in a communication app as you speak).
• Focus on the features your loved one uses most — you don’t need to learn everything at once.

Explore Everyday Technology

Many everyday devices have accessibility features that support people with communication disorders and differences. Explore your device settings, or look online for simple how-to guides on such features (i.e., search on “accessibility settings”).

Phones and Tablets

• Try built-in accessibility features such as these:
  • text-to-speech or speech-to-text
  • larger text or simplified displays
  • voice assistants to simplify actions (e.g., “Call my SLP”)
  • camera tools that can read or explain text — like menus, signs, or letters
• Send photos to share ideas (e.g., send a picture instead of typing a message)
• Text using word prediction, saved phrases, or emojis.
• Use e-readers or reading apps with “read-aloud” features that allow a user to listen while following along.

TV and Video

• Turn on closed captions.
• Slow down playback speech when possible.
• Pause or replay shows to allow extra time to understand.

When To Ask for Help

An SLP can help in these scenarios:

• Your loved one feels frustrated with the tools, or their needs are changing.
• You want more guidance on how to support communication at home.

Remember

Technology tools can be helpful supports, but they’re just one part of communication. You don’t need to be a tech expert to help your loved one succeed. The most important thing you can do is to show up, tap into patience, and be willing to try new things together.