Privacy Statement for ASHA
The American Speech-Language-Hearing Association ("ASHA") respects your privacy and wants to provide you with information about our privacy practices in this Privacy Statement ("Privacy Statement"). This Privacy Statement applies to information collected on the websites located at asha.org (the "Website"), any mobile applications associated with the Website (the "Mobile Applications"), as well as any services and features available on or through the Website or the Mobile Applications, such as sub-sites, blogs, user communities, social networks, or other online or wireless offerings that post a link to this Privacy Statement, whether accessed via computer, mobile device, or other technology or any associated content, material, or functionality contained on the Website or the Mobile Applications (collectively, the "Services" and, together with the Website and the Mobile Applications, the "System"). ASHA is referred to in this Privacy Statement as "we," "us," "our," or other similar pronouns.
Notice: This Privacy Statement applies only to the Website, Mobile Applications, and such other ASHA websites that have posted this Privacy Statement. ASHA provides certain other websites and services through third-party vendors, and these websites and services are subject to the privacy policies of the third-party vendors. For the avoidance of doubt, the ASHA-branded websites listed below are provided by third-party vendors and are subject to the third-party vendors' privacy practices and policies, which have been posted to such websites. ASHA hereby disclaims all responsibility and liability for, and makes no representations or warranties with respect to, the privacy and data collection practices of such websites. Any use you make of such websites (or the services offered thereon) are subject to the privacy policies posted on such websites.
ASHA-Branded Websites Provided By Third Parties:
This Privacy Statement includes, without limitation, the following information:
- What personal data is collected from you through the website;
- How such information is used;
- With whom such information may be shared;
- What choices are available to you regarding collection, use, and distribution of your information;
- What security obligations are in place; and
- How you can correct any inaccuracies in your information.
For purposes of applicable data protection laws, ASHA is the controller of the personal data you provide to us. Our business office address is listed below.
We appreciate your questions and comments about this Privacy Statement, the System, and our privacy practices generally and welcome your e-mail messages to
email@example.com. If you correspond with us through the System or via e-mail, the Collected Information may include the content of, and metadata regarding, any correspondence you may have with us. We may share your messages with those within our organization who are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns.
If you feel that ASHA is not abiding by this Privacy Statement, you should first contact the ASHA Action Center at 800-498-2071. We also offer you the option to write to us at:
ASHA National Office
2200 Research Boulevard
Rockville, MD 20850-3289, USA
As described in detail below, ASHA, or third parties designated by ASHA, may collect certain personal data from or about you in connection with your use of, or your submissions to, the System ("User Information") as well as other data from or about you (together with the User Information, the "Collected Information") in a variety of ways. Collected Information includes, without limitation, a first and last name; a home, business, or other physical address; geographic location; a business or nonprofit entity name and address; a phone number; an e-mail address; date of birth; gender; race/ethnicity; employment status; employer name; employer information; ASHA or NSSLHA account number, username, and password; credit card number and other credit card information; education status and information; research area; areas of expertise; clinical service information; as well as additional personally identifiable information about you that we may collect from time to time. We use the Collected Information to provide the Services described below; to open, maintain, and close user accounts; for marketing purposes; for publication and distribution of information; to provide continuing education services; and to more efficiently and effectively respond to user queries.
To access areas of the System designated as "protected areas," you must register with ASHA. If you wish to use the "protected areas" of the System, you will be required initially to enter certain Collected Information (e.g., current ASHA account number, first name, last name, mailing address, e-mail address, username, and password) to gain access.
ASHA requests information from its users to purchase products, renew dues, register for conferences, and make donations; such information includes contact information (such as name and shipping address) and financial information (such as credit card number, expiration date, etc.). This information is primarily used by ASHA and third parties designated by ASHA for billing and to fill customer orders, but may be used by ASHA, or third parties designated by ASHA, for other business purposes. For example, if there is a problem processing an order, this information may be used to contact the user.
ASHA, or third parties designated by ASHA, requests information from users via online forms for specific business purposes. For example, online forms will be used to obtain sign-ups for volunteer activities, rate programs, gather peer reviews, and contact specific departments. Information requested may include contact information (e.g., name, mailing address, phone number, account number). Business form information may be used by ASHA, or third parties designated by ASHA, for a variety of business purposes.
ASHA may use various analytics tools and technologies regarding how users interact with the various portions of the System that require storage of web-session data. These tools and technologies are used to assist System users by using cookies and scripts (as described in the "Cookies" section below) to collect and store information—such as how users interact with the System, errors users encounter when using the System, device identifiers, how often users visit certain portions or components of the System, what pages they visit, and what other sites they used prior to using the System. Stored web-session data used by such analytics services or tools are used in accordance with this Privacy Statement.
Additionally, we may offer message boards, voice communication features, and other interactive or social-type features on the System. Please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information. Although we may take certain precautions to protect those who use these areas of the System, we encourage you to be wary of giving out any User Information—or any personally identifiable information of others to which you may have access—in such public forums. The information you post or disclose can be collected and used by people you don't know to identify you or others. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.
As a user browses a website that has partnered with a specific remarketing advertising network, the advertising network provider stores a number in the user's browser (using a cookie) in order to remember the user's visits to the site. This number uniquely identifies a web browser on a specific computer, not a person. ASHA can then target advertisements to specific users based on their behavior on the System.
Network Advertising Initiative opt-out page.
Each view of a page on the System is logged. Information such as the user's Internet Protocol ("IP") address, browser type, time of day, and duration of activity on the website is recorded. This information may be used by ASHA, or third parties designated by ASHA, to analyze trends, administer the System, track users' movements, and gather broad demographic information for aggregate use or for other business purposes.
If illegal activity is detected on the System, ASHA, or third parties designated by ASHA, may—but have no obligation to—attempt to connect an IP address to User Information. Except as otherwise required by law or regulation, ASHA has no obligation to monitor the System, or any portion thereof, for any illegal or improper activity.
From time to time, ASHA, or third parties designated by ASHA, requests information from users via surveys. Information requested may include contact information (e.g., name, mailing address) and demographic information (e.g., zip code, age, employment status). Survey information may be used by ASHA, or third parties designated by ASHA, for a variety of business purposes. For example, surveys will be used for the purpose of improving services offered by ASHA and to gather information about professional issues related to audiology and speech-language pathology practice. Participation in ASHA surveys is completely voluntary.
In addition, you may wish to participate in online contests, sweepstakes, and other promotions that we may offer from time to time. Participation in these contests, sweepstakes, and promotions is completely voluntary; you have a choice about whether to disclose information required to enter. Information requested may include personal contact information, such as your name, address, date of birth, phone number, mobile phone number, e-mail address, username, and/or similar information. In addition, as noted above, we may share this information with our third-party providers or other entities. Through these online promotions, you may choose to participate in activities such as sharing information found on the System with others and sending e-mail invitations. In connection with any online contests, sweepstakes, and other promotions that we may offer from time to time via the System, we use the information you provide to administer the polls, contests, sweepstakes, and other promotions. Subject to applicable contractual or legal restrictions, we also may use the information to communicate with you, or the other people you select, about our services, or our marketing partners may use such information to communicate with you about the online contests, sweepstakes, or other promotions or about their products and services.
Information Submission Choices
When submitting information, corresponding, making requests for information, and otherwise interacting with ASHA and its representatives through or in connection with the System, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. Note, however, that if you don't provide certain requested information, we may be unable to provide certain Services to you, you may be unable to take full advantage of the System (or some portion thereof) and its capabilities, or some features of the System may function improperly. Any promotional e-mail we send to you will contain a link that will allow you to opt out of receiving any further correspondence. If you have created an online account, you may have the ability to change your correspondence preferences by logging into your account and selecting your preferences.
- ASHA may share your User Information with authorized service providers, affiliates, or partners to provide certain administrative, marketing, or technology services—such as survey administration, database management, transaction processing, event management, ad targeting, and bulk mailing, or any other Services. The authorized service providers, affiliates, and partners we work with are not allowed to use the information outside of the function of providing the Services designated by ASHA.
- ASHA may share your User Information with our authorized service providers, affiliates, or partners to the extent necessary for purposes of communicating with you or fulfilling your requests for any content, materials, and opportunities.
- ASHA sells lists of names and mailing addresses to selected third parties. ASHA does not sell lists of e-mail addresses or phone numbers to third parties. ASHA may send e-mail messages on behalf of selected third parties (e.g., corporate partners and allied organizations).
- ASHA and our authorized service providers, affiliates, or partners may also produce reports on the System's traffic or usage patterns and share these reports with us and others; ASHA will share aggregate statistics and other non-personally identifiable information with the media, government agencies, advertisers, and other third parties. These aggregate statistics will not allow anyone to identify your name or other personally identifiable information. ASHA also may release aggregated, anonymized Collected Information in connection with joint marketing efforts and strategic alliances.
- ASHA may disclose your User Information in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement agency or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law.
- ASHA may disclose your User Information when we believe disclosure is necessary to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of our company, our employees, our website users or others; or to enforce our website terms and conditions or other agreements or policies.
- If ASHA changes its corporate or organizational structure, files for bankruptcy, liquidates its assets, merges/combines with another entity, or undergoes a corporate reorganization, your information is, and should be expected to be, one of the transferred assets; you consent to such transfer by using the website.
Legal Basis for Processing Personal Data
Where required by the EU General Data Protection with Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), we will only collect and process personal data about you where we have a legal basis. Examples of legal bases include consent (where you have given consent), contract (where processing is necessary for entering into or the performance of a contract with you), and “legitimate interests”.
Where we process personal data based on consent, we will ask for your consent. You may withdraw your consent at any time, but that will not affect the lawfulness of the processing of your personal data prior to such withdrawal. Where we rely on contract, we will ask that you agree to the processing of personal data that is necessary for entering into or the performance of your contract with us, and we will inform you whether the provision of your personal data is mandatory and of the possible consequences if you do not provide your personal data.
We may process your personal data for the purposes of our legitimate interests, provided that such processing does not outweigh your rights and freedoms. Where we rely on legitimate interests, you have the right to object. We process your personal data based on legitimate interests in order to:
- Target our marketing;
- Protect you, us, or others from data security threats; and
- Comply with laws that apply to us.
We retain User Information that we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with the Services you requested or to comply with an applicable legal requirement).
If you have any questions about the current state of security with respect to information collected at the Website or stored offline, you may send an e-mail to
Submissions to the System and Social Media Websites
The System (including the Website, Mobile Applications, and Services included therein) is intended for a general audience and is not intended for use or view by children under 13 years of age, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using the System. Furthermore, we may restrict entries to any contests, sweepstakes, or promotions to entrants who are at least 18 years of age.
Visiting the System From Outside the United States
If you are visiting the System, or any part thereof, please be aware that your information may be transferred to, or stored or processed in, the United States and other countries. Our primary web and database servers are located in the United States; however, some of our third-party providers that provide certain portions of the System or the Services may use servers located in other countries. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using any portion of the System, you understand and consent to the transfer of your information to our facilities in the United States and those facilities of the third parties with whom we share it—as described in this Privacy Statement—that are located in the United States or other countries. For purposes of applicable data protection laws, we will rely on legally-provided mechanisms to lawfully transfer personal data across borders, including consent and performance of a contract.
California Privacy Rights and Do Not Track Disclosures
Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship (a) a list of the categories of personally identifiable information—such as name, e-mail and mailing addresses, and the type of services provided to the customer—that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please e-mail ASHA at
firstname.lastname@example.org with a reference to California Disclosure Information.
California law requires that ASHA indicate whether it honors "Do Not Track" settings in your browser concerning targeted advertising. Do Not Track is a standard that is currently under development. As it is not yet finalized, ASHA adheres to the standards set out in this Privacy Statement and does not monitor or follow any Do Not Track browser requests.
Correcting and Updating Personal Data
If a user's personal data changes or if a user no longer desires our services, we will endeavor to provide a way to correct or update personal data provided to us by that user. This can usually be done from our My Account page or by contacting our Action Center at 800-498-2071. Some information, such as a user's name change, must be changed by calling the Action Center at 800-498-2071.
Choice and Opt-out
Only those individuals who have created an account on the Website or a Mobile Application or have otherwise evinced an interest in or consent to receiving communications from ASHA (including, for clarity, those individuals or organizations that have found ASHA through ASHA's marketing pages or microsites) will receive e-mail or other communications from ASHA. We consider—and all ASHA account holders or other users of the System hereby acknowledge and agree—that providing contact information (such as an e-mail address) as part of creating an ASHA account (or otherwise through the System) constitutes an individual's consent to receive messages or other communications from ASHA. However, if you no longer wish to receive our e-mail newsletters or promotional e-mails, you may opt out of receiving a specific communication from ASHA by using the E-mail Preference Center in the My Account section of the website, or you may follow the unsubscribe instructions in any e-mail message you receive. Please allow a reasonable period of time for us to satisfy your request, as some promotions may already be in process. Please note that there are certain communications that will still be sent to users by ASHA, or third parties designated by ASHA. These communications include, without limitation, account updates, certification maintenance reminders, and invoice and membership renewal notices. Please note that even if you opt out as described above, ASHA will retain your Collected Information for analytical purposes and other internal purposes, including an ability to reconnect you with such Collected Information if you later opt in to any of the data sharing, use, or communications set forth above.
European Economic Area (EEA) Residents
Using the contact details provided under the “Contact Information” heading above, if you are an EEA resident (specifically, any country in the EU, Lichtenstein, Norway, Iceland), for personal data that we have about you, you can also ask us for a copy of your personal data, ask us to erase or delete all or some of your personal data, ask us to stop using all or some of our personal data or limit our use of it, or ask us for a copy of your personal data provided in a machine readable form.
If we have collected and processed your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
We share your personal data with the following categories of recipients: our authorized service providers, affiliates, or partners to the extent necessary for purposes of communicating with you or fulfilling your requests for any content, materials, and opportunities. The majority of these recipients are located in the United States.
We do not make use of automated decision-making. As defined under current data protection laws, automated decisions are defined as decisions about individuals that are based solely on the automated (i.e., no human involvement) processing of data and that produce legal effects or that significantly affect the individuals involved.
You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA and Switzerland are available on the
We respond to all requests we receive from individuals residing in the EEA and who wish to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.
Data Subject Request
Notification of Changes
If we decide to change our Privacy Statement, we will post changes to our Privacy Statement on ASHA's homepage so that our users are always informed of what information we collect, how we use it, and under what circumstances, if any, we disclose it. The most recent version of the Privacy Statement is reflected by the version date located at the bottom of this Privacy Statement. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, posting a revised version of this Privacy Statement or other notice on the Website and the Mobile Applications. You should view this Privacy Statement often to stay informed of changes that may affect you, as your continued use of the System signifies your continuing consent to be bound by this Privacy Statement. We expressly reserve the right to make any changes to this Privacy Statement at any time, without prior notice to you. The version of this Privacy Statement posted here on each respective date you visit the System shall be the Privacy Statement applicable to your access and use of the System on that date. Our electronically or otherwise properly stored copies of this Privacy Statement shall be deemed to be the true, complete, valid, authentic, and enforceable copies of the version of this Privacy Statement in force on each respective date you visit the System. This Privacy Statement is not intended to—and does not—create any contractual or other legal right in or on behalf of any party other than ASHA.
This Privacy Statement was last updated on June 13, 2018.