CE Courses / Audiology / Service Delivery and Practice Management

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The Business of Audiology: Private Practice Development (Live Webinar)
Event Date: 9/4/2024
Format(s): Live Webinar
Are you curious about opening or growing a private practice that goes beyond hearing aid sales and service? How do you develop a knowledge base on practice management topics rarely covered in our specialized graduate education? This live webinar (September 4, 2024, 1–2 p.m. ET) will explore a range of considerations for audiology private practice, including tips for business management and administration, working with insurance companies, considerations for staffing, and planning for growth.
New!
The Business of Audiology: Private Practice Development (On Demand Webinar)
Format(s): On Demand Webinar
Are you curious about opening or growing a private practice that goes beyond hearing aid sales and service? How do you develop a knowledge base on practice management topics rarely covered in our specialized graduate education? This on demand webinar (available beginning September 6, 2024) will explore a range of considerations for audiology private practice, including tips for business management and administration, working with insurance companies, considerations for staffing, and planning for growth.
Trauma-Informed Care: Applications for Audiology (On Demand Webinar)
Format(s): On Demand Webinar
Trauma-informed care is a patient-care model that acknowledges the prevalence of trauma and its impact in our society. By incorporating trauma-informed practices, we can increase patient engagement and efficacy of care. This on demand webinar examines the basic tenets of trauma-informed care, suggests modifications audiologists can make to daily practices, and shares resources for patients and providers.
Health Care Utilization Disparities Among Deaf and Hard of Hearing Patients and the Potential Role of Audiologists in Screening for Cognitive Impairment
Format(s): SIG Perspectives
This course contains two articles: one that discusses health care disparities and the need for better communication access for people with hearing loss, and one that addresses the potential role of audiologists in screening for cognitive impairment.
Ethics for Audiologists (On Demand Webinar)
Format(s): On Demand Webinar
This on demand webinar is intended for audiologists who are interested in how ethical practice issues relate to their work. The speaker will provide an overview of the theories of ethics, their application to the audiology profession, and sample case analyses to illustrate ethical decision-making.
Adapting Your Protocols to Evaluate OTC Hearing Aids (On Demand Webinar)
Format(s): On Demand Webinar
How can I know if the hearing aid is good quality? What is the point of real-ear verification if I can't adjust the hearing aid settings? How can I know if the features in the hearing aids work? How should I counsel a patient in how to best use their devices? This on-demand webinar explores practical methods for evaluating and fitting OTC hearing aids to optimize outcomes for all patients, regardless of their technology level.
Comparing Audiology Service Delivery Models: Bundled vs. Unbundled (On Demand Webinar)
Format(s): On Demand Webinar
The profession of audiology is going through a period of transition. With new disruptions such as over-the-counter (OTC) hearing aids, it can be challenging to determine what service and billing model may best meet the needs of your patients and your practice. This on demand webinar explores the pros and cons of bundled and unbundled models, reviews how audiologists can evaluate their existing service delivery model, and outlines the process of transitioning to a new model.
Safety Challenges in Audiology: Starting the Conversation and Making Changes (On Demand Webinar)
Format(s): On Demand Webinar
The dynamic profession of audiology includes unique settings and equipment, some of which introduce safety concerns, such as communication challenges specific to working in an isolated space. These challenges are important to address in view of increased violence in the health care workplace. Audiologists may lack information and resources to discuss and address their unique concerns. This on demand webinar discusses safety concerns, advocacy strategies, and resources, with a goal of identifying solutions to create a safe environment for yourself, those receiving care, and your fellow employees.
Unbundling Your Services and Implementing Hybrid Payment Models (On Demand Webinar)
Format(s): On Demand Webinar
In the evolving environment of over-the-counter hearing aids, big box stores, and changing reimbursement, should audiologists charge differently for hearing aid services? This on demand webinar explores why itemizing services or providing a hybrid model of service delivery could be beneficial, how this model was implemented at one medical center, and how to determine what to bill.
Hearing Health and Care During the COVID-19 Pandemic
Format(s): Journal (Online)
The articles in this journal self-study explore research related to various aspects of hearing health and care during the COVID-19 pandemic. Specific topics include: supporting individuals with tinnitus, teaching students about noise-induced hearing loss, and understanding pandemic-related disruptions to hearing abilities and care. Audiologists will take away information they can apply as the pandemic and audiology practice continue to evolve.
Teleaudiology: An Introduction to Remote Services
Format(s): eWorkshop
This course is the first in a set of practical programs that address specific aspects of remote practice (telepractice) in audiology. This initial course explores audiologists' perceptions of barriers to providing telehealth services and introduces the Health Belief Model (HBM) and Transtheoretical model to assess readiness for remote service provision. The course includes an on-demand recording and a worksheet activity/tool to help you identify needs and barriers as you consider how you can incorporate teleaudiology into your practice.
Teleaudiology: Remote Screening and Diagnostics
Format(s): eWorkshop
This course includes two presentations that introduce strategies and tools for remote hearing assessment, including online and smartphone tests of hearing, remote pure tone audiometry, speech audiometry, and evaluation of peripheral and central auditory dysfunction in pediatric and adult populations. The course is part of a set of practical programs that address specific aspects of remote practice in audiology.
Teleaudiology: Providing Pediatric Audiology Services via Telehealth
Format(s): eWorkshop
This course demonstrates how Cincinnati Children's Hospital Medical Center is using telehealth applications to address the needs of children with hearing loss during the COVID-19 pandemic and into the future, including remote hearing aid evaluations, fittings, programming, repairs, and functional benefit assessments. The course is one in a set of practical programs that address specific aspects of remote practice in audiology.
Teleaudiology: Auditory Processing Evaluation
Format(s): eWorkshop
This course presents a methodology that allows audiologists to provide (central) auditory processing testing remotely. The course discusses the advantages, disadvantages, and pitfalls of remote testing as well as technology and other requirements. The course is one in a set of practical programs that address specific aspects of remote practice in audiology.
Teleaudiology: Translating Adult Hearing Care Remotely – Hearing Aid Services
Format(s): eWorkshop
This course explores realistic scenarios audiologists may encounter when remotely fitting hearing aids for adults. The course discusses strategies for successful hearing aid fitting via teleaudiology and identifies challenges and how to address them when they occur. The course is one in a set of practical programs that address specific aspects of remote practice in audiology.
Teleaudiology: Policy Trends
Format(s): eWorkshop
This course provides an overview of policy issues and trends in audiologists' use of telepractice, including an overview of changes to state telepractice law implemented during the COVID-19 pandemic.  The course is one in a set of practical programs that address specific aspects of remote practice in audiology. 
My Hearing Explained: Helping People Make Sense of Their Hearing Health
Format(s): On Demand Webinar
Adults who are deaf or hard or hearing, as well as families of children with hearing conditions, often report that they struggle to understand the results of hearing assessments, make decisions about next steps, and convey the outcomes and implications to others. This course introduces the Ida Institute's new conversation guide, My Hearing Explained, a tool to help hearing care professionals (both audiologists and SLPs specializing in hearing care) present hearing test results in a person-centered way and help patients and their families make decisions that are right for them.
Public Health and Audiology
Format(s): On Demand Webinar
Communication and community are tightly connected, but audiologists don't often know how to apply our knowledge and skills to large populations of people. Audiologists can apply public health concepts to promote healthy hearing for people from all walks of life. This course discusses the field’s roots in public health, core concepts of public health (assessment, policy, and assurance), hearing health disparities, and ways to apply these concepts to support healthy communication in our own communities.
Emerging Tools and Methodologies in Teleaudiology
Format(s): Journal (Online)
Even before the COVID-19 pandemic required clinicians to rapidly adapt their practice for remote service provision, researchers were already exploring effective telehealth approaches for audiology. The articles in this journal self-study (selected from a special issue of the American Journal of Audiology, “4th International Meeting on Internet and Audiology”) examine teleaudiology tools and methodologies for hearing screenings, home-based auditory assessment for people who use cochlear implants, assessing hearing aid outcomes using ecological momentary assessment (EMA), and a tool for evaluating hearing aid performance.
Artificial Intelligence (AI) and Hearing Technology of the Future
Format(s): eWorkshop
There is no question that emerging technologies such as embedded sensors and artificial intelligence are changing the hearing health landscape. This session will look ahead to the coming decade and explore innovations in hearing health care technology, strategy, and service. The speaker will discuss practical ways to leverage these innovations to be successful in today’s and tomorrow’s dynamic market landscape.
Audiology Coding and Reimbursement: Practice Considerations for the Future
Format(s): eWorkshop
This session will discuss considerations and share tools to help you navigate the evolving audiology coding and reimbursement landscape, including new technologies, third-party administrators, itemization, over-the-counter hearing aids, and the provision of services via telehealth.
COVID-19 and Its Impact on Audiology Practice Efficiency
Format(s): eWorkshop
The COVID-19 pandemic has turned our personal and professional worlds upside down. Yet, something positive can come from this pandemic if we see this challenge as an opportunity to re-examine what and how we practice. The speaker explores how audiologists can redesign what we do by going back to basics while expanding our practices in new and innovative ways, including embracing new technology (e.g., tablet audiometry, OTCs, and virtual visits) and using new fitting models for hearing aids or implants.
Evolving Clinical Practice in Audiology: A Panel Discussion
Format(s): eWorkshop
This panel discussion will explore the future of audiology in various practice settings, including private practice, VA, nonprofit, university, and medical center settings. Panelists will share recent innovations, ideas for how we may rethink audiology in the future, and possible impacts of the pandemic on practice.
Health Economics in Audiologic Practice: Affordability and Willingness to Pay
Format(s): eWorkshop
Affordability of and willingness to pay for amplification devices and hearing health services can be difficult topics to discuss with patients. The session will present an evidence-based, pragmatic approach for addressing affordability issues with patients and leveraging market knowledge, insurance coverage, and community resources to increase accessibility to hearing health care.
Pandemic-Proof Your Audiology Business
Format(s): eWorkshop
The global COVID-19 pandemic has introduced a level of disruption into our personal and professional lives that was previously unimaginable. How we respond will be a deciding factor for the future success of our practices. This session will explore how to embrace change and use this unique opportunity to rethink how we provide and promote our services. The speaker will discuss specific ways audiologists who operate private practices can clearly articulate their distinctive role in the hearing health marketplace and be prepared for future interruptions such as pandemics, big box stores, online retailers, and personal indecision.
Person-Centered Care in the Audiology Appointment
Format(s): eWorkshop
This session will explore the Calgary-Cambridge Guides and the Four Habits framework to support audiologists in applying person-centered care and communication skills through the different phases of an audiology appointment. The session will discuss active reflection activities, person-centered principles, and practical ways to enhance hearing care.
Providing Evidence-Based Clinical Services for Tinnitus
Format(s): eWorkshop
This session will describe evidence-based strategies for tinnitus assessment and management. The speaker will discuss specific tools and processes to help audiologists provide the best services to manage tinnitus along with hearing loss or reduced sound tolerance (hyperacusis), since many individuals who experience tinnitus also experience these other challenges.
Teleaudiology: It Shouldn’t Have to Take a Pandemic
Format(s): eWorkshop
Prior to 2020, a remote model of hearing health care had been applied primarily to remote populations and/or limited to hearing screening and counseling services. Now, in the face of a global pandemic that makes face-to-face services risky, there has been an urgent demand for more information about teleaudiology. This session will review the evolution of teleaudiology, including provider and patient attitudes concerning the perceived benefits, disadvantages, and outcomes associated with remote audiologic care. The speaker will describe an existing, commercial, patient-centered teleaudiology model of hearing health care that is designed to increase accessibility and reduce cost while maintaining the audiologist’s central role as a critical component of care throughout the patient journey.
Beyond the Clinic: Health Care Policies & Access to Audiology Services (SIG 8) (On Demand Webinar)
Format(s): On Demand Webinar
This on demand webinar will discuss how health care policies affect access to audiology services. The speaker will present the results of a study of (in)equity in access to audiology services in the absence of Medicare reimbursements beyond physician-referred audiology assessments. This webinar – part of the SIGnature Series – was developed by SIG 8: Audiology and Public Health.
eAudiology: The Way Through and the Way Forward (SIG 8)
Format(s): On Demand Webinar
While remote service delivery has been around for several years, eAudiology (also known as teleaudiology) is becoming a daily reality for many audiologists, in large part due to the COVID-19 pandemic. This course discusses how eAudiology addresses the need for improving patient experience, providing innovative services, and increasing clinic efficiency. The speakers highlight how the recent advances in hearing aid remote programming fit with eAudiology, strategies for introducing eAudiology services to patients who can benefit from them, and how to best utilize eAudiology during and post-pandemic. This course – part of the SIGnature Series – was developed by SIG 8: Audiology and Public Health.
Recognizing and Disrupting Racial Bias in Audiologic Clinical Practice (SIG 6) (On Demand Webinar)
Format(s): On Demand Webinar
In this webinar, an audiologist and a social worker discuss how the concepts of cultural mindfulness, humility, and rigor can help clinicians evaluate their own explicit and implicit racial biases and identify practices that establish a more effective and inclusive clinical environment. The webinar explores strategies that lead to more equitable patient access and outcomes. Additionally, the presenters model and promote healthy conversations surrounding race and its influence on everyday interactions.
Social-Emotional Needs of Children Who Are Deaf or Hard of Hearing (SIG 9) (On Demand Webinar)
Format(s): On Demand Webinar
Drawing from the fields of infant and child development, social cognitive neuroscience, and social psychology, this webinar will focus on enhancing connection, comprehension, and compassion for the social-emotional needs of children who are deaf or hard of hearing. The speaker – a psychologist with expertise in working with children with reduced hearing and their families – will discuss current and relevant science as well as practical, actionable recommendations to support social-emotional functioning for children who are deaf or have hearing loss. This webinar – part of the SIGnature Series – was developed by SIG 9: Hearing and Hearing Disorders in Childhood.
Infection Prevention and Control in Audiology Practice Settings (On Demand Webinar)
Format(s): On Demand Webinar
Infection prevention and control is always important in the audiology clinic, but COVID-19 has brought unique challenges to the forefront of audiologists’ practice. This on demand webinar offers a basic overview of standard precautions while focusing on infection-related precautions that are of particular importance to audiologists.
Getting Started in Teleaudiology
Format(s): On Demand Webinar
As states, payers, patients, and clients consider telepractice as an alternative service delivery model, many audiologists are struggling to adapt their in-person practices to teleaudiology and are overwhelmed by quickly evolving coding and payment laws and regulations. This course provides practical information to help audiologists assess their own readiness for telehealth – as well as client and patient readiness – and develop a plan to implement this service delivery model. The presenters also discuss coding, payment, and compliance considerations and provide resources to help audiologists navigate changing regulations and ensure coding and payment compliance.

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