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Glossary of Continuing Education Terminology

This glossary accompanies and applies to terms found throughout the Continuing Education Board Manual.

a type of quality assurance process which services and operations of educational institutions or courses are evaluated by an external body to determine if applicable standards are met.
an event planned to facilitate learning; often used synonymously with the terms course or program to indicate a planned learning experience.
a process used by ASHA Approved CE Providers to determine how financial or in-kind support given by other organizations is used in the planning and delivery of a CE course.
the process for determining individual achievement of learning.
ASHA CE Provider Brand Block
the ASHA Approved CE Provider Brand Block is the clearly identifiable trademark of ASHA Continuing Education's Approved Providers. Organizations approved to provide continuing education programs that are offered for ASHA Continuing Education Units (CEUs) for audiologists and speech-language pathologists are required to use the Brand Block on their primary promotional materials for all continuing education activities offered for ASHA CEUs. The Brand Block includes a Graphic Image and the Approval Statement and is customized with the Approved Provider's name. Your ASHA CE Provider Brand Block is provided to the CE Administrator by their ASHA CE Provider Manager. See Guidelines for Proper Usage of the Brand Block [PDF].
ASHA CE Registry
a computerized database that awards ASHA CEUs on behalf of ASHA's Continuing Education Board (CEB), and maintains a permanent, cumulative transcript of participants' ASHA CEUs.
ASHA CEU sentence
a stand-alone statement that  must include the number of ASHA CEUs offered, the instructional level, and the content area. The Approved Provider may insert the sentence in one of two places: 1) above, below or next to the Brand Block, or 2) next to the Course Description on the Approved Provider's promotional materials. This program is offered for ____ 1 ASHA CEUs (____ 2 level; ____ 3 area).

1. Maximum number of ASHA CEUs available for the course as determined by the time-ordered agenda/course structure. One Continuing Education Unit (CEU) is defined as 10 contact hours of participation in an organized CE experience offered by a provider, excluding meals and breaks. The contact hour is defined as 1 clock hour (60 minutes) of interaction between a learner and instructor or between learner and materials that have been prepared to facilitate learning.
2. Course's instructional level (i.e., introductory, intermediate, advanced, or various).
3. Content area (i.e., professional or related).

a particular tendency or inclination, especially one that prevents unprejudiced consideration of a question; prejudice.
Commercial breaks
an interruption during a recorded CE course for purpose of promoting a product or service. Commercial breaks are prohibited during CE courses
Conflicts of interest
situations where personal and/or financial considerations compromise judgment or where the situation may appear to provide the potential for professional judgment to be compromised. Conflicts of interest may arise in continuing education because the potential exists for professional judgment and practice to be biased by an economic interest in, or personal benefit from, professionally related commercial enterprises.
interaction between a learner and instructor, or between a learner and materials that have been prepared to facilitate learning. Contact implies two-way communication (i.e., the learner receives feedback.)
Continuing education
structured education and training experiences for professional development in which participants are assumed to have previously attained a basic level of education, training or experience.
Continuing education unit (CEU)
a unit of measure in continuing education defined as 10 contact hours of participation in an organized CE experience under responsible sponsorship, capable direction, and qualified instructors.
Contracted research
situations where an institution receives a grant and manages the funds and an individual is the principal or named investigator on the grant.
Cooperative CE offering
is when an ASHA Approved Continuing Education (CE) Provider joins with an organization or entity that is not an ASHA Approved CE Provider to plan, deliver, and evaluate a continuing education course/offering(s) for ASHA continuing education units (CEUs), and a fee is incurred. The ASHA Continuing Education Board (CEB) considers a course/offering(s) a cooperative if another party or entity is not part of the organization approved as the ASHA Approved CE Provider as detailed in the application to become an ASHA Approved CE Provider.
a defined curriculum usually dealing with one issue or subject; is used interchangeably with activity.
Course objectives
the established goals of a course from the instructor or program planner's perspective. Often confused with learning outcomes, which identify for the learner what he/she can expect to achieve as a result of participating in a course. Example of a course objective: "Display the instrumentation necessary to perform a Fiberoptic Endoscopic Examination of Swallowing (FEES)." Reworded as a learning outcome: "Participants will be able to identify the instrumentation necessary to perform a FEES."
an activity in which participants provide evidence that they have learned what was intended in the stated learning outcomes.
a process used by ASHA Approved CE Providers to determine how financial or in-kind support given by other organizations is distributed for the planning and delivery of a CE course.
process of informing the Provider and the course participants of financial or nonfinancial relationships the instructor or course planner have with the course content.
a process of acquiring knowledge whereby individuals learn to think, reason, and apply judgment.
a process of measuring discrete elements or the overall success of activities, including such elements as participant satisfaction, benefits, results of outcomes, and impact.
Financial relationships
those relationships in which the individual benefits by receiving a salary, royalty, intellectual property rights, gift, speaking fee, consulting fee, honoraria, ownership interest (e.g., stocks, stock options, or other ownership interest, excluding diversified mutual funds), or other financial benefit. Financial relationships can also include "contracted research" where the institution gets the grant and manages the funds and the individual is the principal or named investigator on the grant.
Financial support
money given by another entity (not the Provider) that is used to pay all or part of the costs of a CE course.
payment in recognition of acts or professional services for which custom or propriety forbids a price to be set.
Independent study (IS)
a continuing education activity initiated and planned by the learner; then reviewed, monitored, approved by an ASHA Approved Independent Study Provider. Independent Study must be based on the same sound program principles that ASHA Approved CE Providers use to plan group learning activities. IS activities may take many forms. For example, one may learn a new diagnostic procedure by reading journal articles, observing a master clinician conduct assessments, reviewing the assessment procedures in case files, or participating in an internship to receive hands-on experience conducting the assessment. These experiences might culminate with the learner's writing a critical review of the experience. Others may elect to develop an independent study for participating in a CE course not offered for ASHA CEUs.
In-kind support
support given by another entity (not the Provider) in the form of goods, commodities, services, or human resources instead of money.
Instructional methods
methods used by an instructor to cause learning to occur. Examples included lecture, questions, discussions, visuals, exercises, and summaries.
Instructional personnel
individuals who deliver information to others and facilitate the learning of others. An individual who falls into this category might also be responsible for developing the information that is being delivered. Some terms for roles in this category include: instructor, speaker, presenter, author, developer, teacher, professor, educator, facilitator, lecturer, and so on.
Intellectual property rights
legal protections related to creations of the mind: inventions, literary and artistic works, and symbols, names, images, and designs used in commerce.
Joint Providership
is when two or more ASHA Approved CE Providers team up to jointly plan, deliver, and evaluate a course/offerings(s). One of the ASHA Approved CE Providers must take responsibility for the registration and reporting of the course/offering(s) to ASHA. There is no fee incurred or due to ASHA when two or more ASHA Approved CE Providers offer a course.
Learner or participant
an individual participating in an activity that has been planned to aid the individual in acquiring knowledge, skills, or attitudes.
Learning assessment
the method by which learners, instructors, and program planners alike can gauge the extent to which course participants achieved the established learning outcomes for a course. Learning assessments may take many forms and may be conducted both formally and informally. Some examples include multiple-choice exams, self-assessments using a Likert scale for learners to identify to what degree they have achieved each learning outcome, hands-on demonstration of learned procedures, application of principles to case-study examples, question-and-answer periods, and so on. The learning outcomes should drive the type of learning assessment used. For example, if the learning outcome is to successfully interpret an Auditory Brainstem Response (ABR), a logical method for learner assessment is for learners to interpret actual ABR recordings.
Learning need
the gap between a learner's current level and some desired level of knowledge, skills, attitudes, or performance.
Learner outcomes
statements that identify for the learner what he/she can expect to achieve as a result of participating in a course. Well-written learning outcomes are participant-focused and worded in measurable and observable (when applicable) terms. For example, "Following this course, participants will be able to write a report that meets Medicare reimbursement criteria." Learning outcomes submitted with a course offered for ASHA CEUs must be clearly tied to the scopes of practice for speech-language pathology and/or audiology.
Mission statement
a statement that briefly outlines an organization's or group's purpose for existence.
Needs assessment
the way by which program planners determine the continuing education needs of their target audience. Needs assessments may be conducted in multiple ways concurrently. Examples include, but are not limited to, conducting a literature search, arranging a focus group of select professionals, establishing a log of employee skill sets vs. caseload needs, and/or distributing a formal survey to the target audience.
Nonfinancial relationships
relationships that might bias an individual including any personal, professional, political, institutional, religious or other relationship.
is the scheduled event during which the course will be presented at a given date, time and if applicable, location. In the case of an online course, it is the start and end date for each reporting period.
an intrusive form of internet advertising that obscures or interferes with web-based CE content.
the steps and decisions used to accomplish a task (e.g., identify conflicts, resolve conflicts, etc.).
an article or substance that is manufactured or refined for sale.
typically the structure in an organization through which continuing education activities are planned and administered.
Program evaluation
the basis for making improvements to individual courses and CE programming overall. While program evaluations are related to and affected by the outcome of learning assessments, they are not one and the same. Program evaluations focus on the mechanics of a course (the extent to which the instructor is prepared, knowledgeable, and engaging; the handouts, overheads, and environment are conducive to learning; etc.).
an organization that plans, conducts, evaluates, and continuously improves their continuing education (CE) courses using the standards and requirements established by the ASHA Continuing Education Board (CEB).
Relevant financial relationships
financial relationships of instructional personnel that could influence the information presented in the course and could be perceived as a conflict of interest by learners.
Relevant nonfinancial relationships
nonfinancial relationships of instructional personnel that could influence the information presented in the course and could be perceived as a conflict of interest by learners.
Resolving conflicts
a process used by ASHA Approved CE Providers (individual to each Provider) to address identified, relevant financial and nonfinancial relationships disclosed by individuals involved in developing and delivering course content and to determine appropriate course of action to meet the spirit of Requirement 3 and its call for transparency.
Satisfactory completion
having met the established requirements for completion of a CE course.
Self-study courses
educational materials structured to allow learners or groups of learners to achieve pre-established learning outcomes in the absence of interaction with an instructor. Self-study CE activities come in many forms including journals, books, DVDs, podcasts, audiotapes, CDs, and the Internet. Such activities developed by ASHA Approved CE Providers are offered for a pre-set number of ASHA CEUs (i.e., based on a pilot study of a sample group of learners); and have a formal learning assessment that users must pass to earn the ASHA CEUs.
performance of duties or provision of space and equipment helpful to others. For example: speech-language pathology or audiology services, testing/calibration services, consulting services, referral services.
is when an entity/organization provides financial and/or in-kind support for an ASHA CE course/offering(s) but is not involved in the planning, delivery, or evaluation of the course. The organization providing sponsorship has no influence over the content of the course.
a CE course carried on by means of a computer, Internet, videoconferencing, phone and where students and instructors are separated by time or space or both.

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