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Roster Corrections

Course rosters for group (live) courses are generated and are available to the CEA in the CE Provider Portal typically 1–2 weeks after ASHA receives the reporting submission. Self-study course rosters are not released until the 45-day reporting period has passed for that offering (45 days after the end date of the offering), regardless of when the reporting was submitted.

It is important that Providers review these rosters against their reports to check for errors.

Roster corrections are due 45 days after receipt of the course roster. The CE Provider Portal should be used to submit any corrections related to errors made by CE staff when processing the reporting. Please view the Rosters section of the CE Provider Portal User Guide for detailed instructions. Corrections might include adding the correct participant(s), deleting an incorrect participant(s), or changing the ASHA CEU amount listed for a participant(s).

The Provider cannot use the process of correcting the roster to file ASHA CEU Participant Forms in any of the following situations: 

  • The Provider forgot to send in the form with the initial batch that accompanied the Course Offering Report Form.
  • A participant decided after the course offering that he or she wanted ASHA CEUs; ASHA CEUs cannot be awarded retroactively. 
  • The 45-day post-course offering deadline has passed.
  • The provider sent the incorrect ASHA CEU amount for an individual in the initial reporting.

If the initial reporting was incomplete or if you are filing a roster correction past the 45-day deadline, please submit an appeal letter. Use this Appeal Request Form to file.

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