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June 2022


Intersections is the quarterly e-newsletter distributed to ASHA Approved Continuing Education Providers to connect and exchange ideas in order to better accomplish their continuing education activities.

In this issue:


Intersections LIVE: Connect. Exchange. Accomplish.

In February 2022, ASHA Continuing Education (CE) posted a survey to the Provider community site. We asked you to describe the CE-related projects that you worked on in 2021, and we asked whether you would be willing to share your experience with other Providers. What are we doing with that information?

Welcome to Intersections LIVE: Connect. Exchange. Accomplish!

Intersections LIVE is a Community of Practice (CoP) for ASHA Approved CE Providers. This CoP is a place to interact—live—with other ASHA Approved CE Providers, exchange information, and develop professional contacts.

At each meeting, you will have the opportunity to listen to a fellow ASHA Approved CE Provider discuss their CE projects, ask questions of your peer provider groups, and share ideas with other ASHA Approved CE Providers.

Our first salvo? A three-part virtual series where the Continuing Education Administrators (CEAs) share the work that they are doing in the Diversity, Equity, and Inclusion (DEI) realm. These 45-minute virtual events are intended to be real conversations where the CEA shares what is working and what has been a challenge. We’ll follow that conversation with an opportunity for you to ask the CEA questions; breakouts where you can discuss the conversation with other CEAs; and then a wrap-up, where we’ll sum up the day’s conversation and preview the next conversation.

Part 1: Selecting In-Service Topics and Working With Instructors (conducted June 2)

Hear how Global Psychological’s Courtney Halbower, Director of Speech Pathology and Occupational Therapy, and Mehreen Kakwan, Speech-Language Pathologist (SLP), apply a DEI filter when selecting in-service topics—and about their efforts to support in-service instructors in preparing content and materials that are meaningful and relevant to the populations that their SLPs serve.

Global Psychological provides special and general education programming, services, and evaluation to schools, nonprofits, and governmental agencies, with a primary focus on serving needs in education.

Part 2: Examining Provider Systems and Processes (scheduled for June 29)

Learn about ASHA Professional Development’s journey to both strengthen its DEI practices and create accountability mechanisms. Jack Coursen, Senior Director, ASHA Professional Development, will discuss changes to speaker intake, course catalog tagging, and the infusion of new courses with the principles of culturally responsive practices. ASHA Professional Development provides practical, evidence-based courses created by ASHA.

Part 3: Creating an Inclusive, Safe Learning Space (scheduled for July 19)

The Elevation Movement’s founder, Hallie Bulkin, will share the steps she has taken to address harassment, bullying, and ageism within her organization’s courses and its digital learning space.

The Elevation Movement has 3 pillars that are interwoven into its courses and programs: Identity, Skillset and Mentorship. The Elevation Movement was created to eliminate the mistreatment, bullying, and ageism that exists in our field by creating and modeling an elevated way of teaching and mentoring.

If you haven’t already registered, check your email and the provider community site for information. Hope you’ll join us!


Digital Civility

With the continued popularity of online communication platforms and increased social media, we’ve all become publishers. We are eager to express ourselves and our opinions on our various social media outlets. But, are we giving consideration to whether we are using those outlets well? Are we being civil and respectful to one another? Are we fostering open communication and the meaningful exchange of ideas? Is there a downside to all of this social media communication?

ASHA is all about communication—and encouraging civility and basic respect for one another on all platforms. Check out for background, guiding principles, civility scenarios, tools, guidelines, and references/resources. These tiles provide information for you to learn what ASHA and YOU can do to promote civility in the professions.

Resource—Designing for Inclusion: A Checklist

Here’s a new resource from The Learning Guild. In Designing for Inclusion: A Checklist, you’ll find a detailed list of questions that you should consider when creating your learning. This checklist has four categories:

  1. Interpersonal Relationships
  2. Systems and Processes
  3. Culture
  4. Person-Centered Design: Considerations for the Learner Persona

The Learning Guild is a community of eLearning professionals, where everyone has full access to all research reports and hundreds of online session recordings. You can download the checklist after joining The Learning Guild. There is no cost to join.

More on DEI – Unconscious Bias Training Using Free Resources

Hanger, the parent company of Accelerated Care Plus, an ASHA Approved CE Provider, has been conducting Unconscious Bias workshops since 2019, leveraging free public resources from Facebook (Managing Unconscious Bias) and from the nonprofit organization Project Implicit. Videos from Facebook’s program, along with social attitudes tests from Project Implicit, are key components of the Hanger workshops. In 2020, Hanger announced a comprehensive Diversity and Inclusion pledge that included a commitment to expanding the training. The workshop topics included performance and performance attribution bias, maternal bias, and competence/likeability tradeoff bias.

A workgroup led by Lisa Lodyga-Uhl, Hanger’s Chief Diversity and Inclusion Officer, created workshop guides and recruited interested Diversity and Inclusion (D&I) Ambassadors to facilitate these workshops. Accelerated Care Plus’s Continuing Education Administrator John Tawfik put his adult learning skills to use facilitating a number of these workshops with an aim to impact ACP’s Clinical Services. Each facilitation guide detailed the amount of time planned for each set of topic, content, and facilitator talking points. No one needed to be an expert—they just needed to be willing to guide the conversation. Staff attending each session arrived having watched the assigned video and having completed the identified implicit association test. At the end of each of the three sessions, staff were asked the same question: “What steps can this team take to elevate the discussion about bias, raise awareness, and mitigate the impact of bias?”

So . . . what about that impact? One meaningful change that Tawfik has noticed is that his in-house presenters are now more likely to include information on social determinants of health in course content. They also reported greater appreciation for diversity and recognition of implicit bias when conducting educational sessions and consulting with patients of very diverse backgrounds—as opposed to when they conducted the same sessions with non-diverse populations.


Changes Are Coming in Subject Code Terminology

Watch for changes to the ASHA CE Subject Codes, particularly in the topic areas of DEI and Hearing. Details follow in the subsections below.

Diversity, Equity, and Inclusion (DEI)

The DEI Professional Development Requirement for the 2020 Audiology and Speech-Language Pathology Certification Standards takes effect for ASHA Members with a January 1, 2023 – January 1, 2025 interval. Based on that requirement, ASHA CE needed to explore options for aligning and supporting the Council for Clinical Certification in Audiology and Speech-Language Pathology’s (CFCC’s) definition of “DEI” to make it easier for providers and participants to understand what topics meet the new requirement. Information about Ethics and Supervision requirements already resides within our current Subject Codes. Remember that although ASHA stipulates this specific requirement, each state has its own guidelines and requirements that need to be met for licensure—and the two do not always align.

ASHA CE conducted a comparison of the CFCC requirements and the current ASHA CE Subject Codes and also consulted with stakeholders. Based on the results of this comparison and those conversations, ASHA CE will be changing the Subject Codes to include how DEI is addressed in areas such as (a) evolving and lifelong learning, (b) self-evaluation and self-critique, and (c) professional interactions outside of service delivery.

These changes will be reflected in two current Subject Codes: (1) Subject Code for Cultural and Linguistic Diversity in Education, Training, Service Delivery, and Public Policy – 7030 and (2) Service Delivery Associated With Speech, Language, Hearing, and Related Disorders – 7010. Examples of the changes include changing the title of the 7030 Subject Code to “Diversity, Equity, and Inclusion in Education, Training, Service Delivery, and Public Policy” and moving the terminology for inclusive practices and accommodations/adaptations from the 7010 Subject Code to the updated and renamed 7030 Subject Code. These changes will be reflected in the CE Provider Portal (Registration section) on July 1. As you register courses with this content, we encourage you to familiarize yourself with these changes and use the new 7030 Subject Code, which has been renamed to “Diversity, Equity, and Inclusion in Education, Training, Service Delivery, and Public Policy.”

Hearing Related

Recently, ASHA CE reviewed various ASHA webpages to ensure that hearing-related language reflected current accepted terminology. ASHA CE engaged in a conversation with Regina Zappi, Associate Director, Audiology Professional Practices, and Adena Dacy, Associate Director, Health Care Services. They explained that ASHA seeks to use clear, consistent terminology representing the diversity and viewpoints of our members, consumers, and collaborators while recognizing cultural sensitivity and the contexts in which different terms are used.

In resources on hearing-related topics, variations in terminology may reflect a variety of contexts—including hearing levels, ages of onset and identification, etiologies, languages and communication modalities, educational and professional backgrounds, cultural identities or perspectives, and the timeframes in which a resource was originally created. ASHA’s intent is to describe people and hearing-related concepts in resources using consistent, respectful, and culturally sensitive terminology. However, specific language may be necessary to clearly convey audiologic assessment results and diagnoses. Also, certain terminology in the law and in clinical documentation or conversations may not reflect terminology used by some individuals who are deaf and hard of hearing.

Given this shift in focus toward what people can do rather than what they can’t do, these professionals recommend that we avoid terminology such as “hearing impaired” or “hearing impairment” with the following exceptions:

  • unless referring to the Individuals With Disabilities Education Act (IDEA) disability category
  • unless using a payer term used for reimbursement purposes,
  • unless an individual self-identifies in this manner

With new guidance in place, ASHA updated the CE Subject Code webpage for Audiology Assessment – 5010, removing the term hearing impaired and replacing it with hearing loss. Check out the new guidance on ASHA’s webpage, Hearing-Related Topics: Terminology Guidance.

As ASHA continues to implement new guidance, we encourage you to work with presenters and learners. Consider sharing this information with them—and incorporating it into your professional and personal communications and interactions.

Your Brand Block Is Now Available Through the CE Provider Portal

It’s hard to believe that it’s been a year and a half since we shared the new ASHA CE Brand Blocks with you. The July 1, 2022, deadline to use the new Brand Block in promotional material fast approaches. If you haven’t already, now’s the time to start using the new version of the Brand Block. In conjunction with the deadline, we want to share some exciting news about access to the new Brand Block as well—your organization’s personalized Brand Block, along with a copy of the ASHA CE Approved Provider Insignia, is now available for you to download through the CE Provider Portal!

Just log in to the Portal, go to your Dashboard, locate the resource box toward the bottom of the page on the right side, and click “Download My ASHA CE Brand Block.” When you do, you’ll be directed to a new page, where you’ll click the blue “Download (1)” button, and voila! You’ll download a folder that includes the fillable PDF Brand Block with the course information included, JPEG Brand Block without the course information, and an Insignia that you can use to indicate that your organization offers ASHA continuing education units (CEUs) for its courses. Check out the Dashboard section of the Provider Portal User Guide under the “Provider Resources” heading for more details on how to access your organization’s Brand Block and the Insignia.

We’ve shared lots of information about the new Brand Blocks and Insignia over the past year and a half. If you need a refresher, take a look at some of the resources and articles that we’ve developed to help get you started:

Even after browsing our resources and articles, you still may have some questions about the new Brand Block. One question we’ve heard from many Providers is, “Will I need to update to the new Brand Block on promotional material for prior course registrations where the old Brand Block was used?” The answer to that question is “no.” Providers are required to use their new Brand Block only on courses submitted for registration on or after July 1, 2022. Have another question? Reach out to your Provider Manager—they’re happy to help!

Caseload Changes

You may have received an email recently about a change in your Provider Manager and/or Accounts Manager. This change is no reflection on your compliance or abilities to accomplish your CE Administrator role. This caseload change simply reflects our efforts to adjust the number of providers and offerings and to create better balance among the six caseloads at ASHA CE. Going forward, if you are unsure who your new ASHA CE Team members are, you can always find that information in the Dashboard section of the CE Provider Portal User Guide.

Intersections is published by:
ASHA Continuing Education staff with the assistance of a volunteer advisory panel of ASHA Approved CE Providers: Chelsea Bailey (OSLHA), Tracey Callahan (SLP Nerdcast), Debra Cowley (Starkey Hearing Technologies), Selena Reece (Carolina Speech Pathology), Wayne Secord (Red Rock Publications), Cory Tompkins (Career Improvement & Advancement Opportunities), and Mark Witkind (Witkind Associates)

Managing Editors: Joan Oberlin, Jo Ann Linseisen

Continuing Education Board Members:
Tanya Shores (chair), Diana Christiana, Debra Cowley, Margaret Pierce, Raul Prezas, Joanne Slater, Katie Strong, Ed Strugalla, Anu Subramanian, Valeria Roberts Matlock (Board of Directors liaison), Sharon Moss (Board of Directors liaison), and Jo Ann Linseisen (ex officio)

ASHA Corporate Partners