Common Compliance Issues FAQs

Registration Issues: Course Information

Registration Issues: Promotion Materials

Reporting Issues

Missed Deadlines

What is a course description, and what are the requirements for course descriptions for ASHA continuing education unit (CEU) course registration?

A complete but concise description of the course, written in past tense, should be provided in Section I of the Course Registration Form. View tips for writing the course description.

How do I assign a subject code for the course?

Continuing education courses offered for ASHA CEUs must fall within one of the subject codes established by the Continuing Education Board. When registering a course for ASHA CEUs, ASHA Approved CE Providers must select a subject code that best describes the course's overall subject matter and scope. If more than one subject code seems appropriate, choose the code that best describes the majority (more than 50%) of the course content.

How do I determine the instructional level for the course?

An instructional level should be assigned based on the level of experience that participants are expected to have in the content area before taking the course. ASHA CE uses the following instructional levels: introductory, intermediate, advanced, or various.

For definitions of these levels, please see the article Course Instructional Levels Revised in the April 2015 issue of Intersections (Vol. 5, No. 4, last article).

How do I determine the content area for the course?

Select the content area/code that best describesthe focus of the course content. There are three content codes:

  • B—Basic Communication Processes: Information dealing with the basic science and normal development of speech, language, and hearing.
  • P—Professional: Information and techniques dealing with the diagnosis and treatment of speech, language, and hearing disorders; this content code is used by audiologists and SLPs directly in their work with clients.
  • R—Related: Topics such as services provided by related professions, learning theory, Medicare requirements, regulatory issues, and business practices.

Subject codes and content codes are matched as shown in the Subject Codes of ASHA CEFind. For instance, Subject Code 1070 can be designated only as B or R, and Subject Code 3010 can be designated only as P.

What is the course agenda/structure, and what information should be included in it?

This document details the events within a continuing education course according to the time of the event, the speaker, the topic and/or learning outcomes, and the instructional methods or learning resources used. The time-ordered agenda is used to calculate the number of ASHA CEUs for the course based on the number of contact minutes (excluding breaks, meals, and other non-educational events). If the course is a self-study, whereby the ASHA CEU amount is determined by word count, pilot study, or other means, you still need to provide a course structure, outline, or table of contents for the course.

How do I calculate ASHA CEU amounts?

Add up the number of minutes of learning activities that participants can attend (excluding breaks, meals, socials, business meetings, or exhibit time). Divide by 60, and then divide by 10. To get the ASHA CEU amount, round the number down to the nearest half-hour increment. (For example, 375 minutes of training translates to 6.25 hours. Divide that number by 10 to get 0.625. Then, round 0.625 down to the next half hour, which is 0.6 ASHA CEUs.)

You can also try to use the ASHA CEU Calculation Worksheet [XLS]. This worksheet will calculate the ASHA CEUs for you based on the information you enter.

What does it mean to award ASHA CEUs in half-hour increments?

Any course with a total training time of 29 minutes or less is not eligible for ASHA CEUs. Any course with time between 30 and 59 minutes should be rounded down to 30 minutes for 0.05 ASHA CEUs. Any course with a total training time of over 60 minutes but under 90 minutes should be rounded down to 60 minutes, or 0.1 ASHA CEUs. For further information, see this Calculating ASHA CEUs Chart.

What are learning outcomes, and how should they be written?

Learning outcomes inform the participant of what he or she is expected to be able to do as a result of taking the continuing education course. Learning outcomes should be written in clear, concise, measurable, and observable terms. For further information on writing and using learning outcomes, please see Learner Outcome Guidelines.

What are promotion materials, and what are the requirements for promotion materials for ASHA CEU course registration?

A copy of your primary promotion piece for the course (brochure, e-mail, flyer, or webpage) is required as an attachment to your Course and Offering Registration Form. This promotion piece must include the required ASHA CE Provider Brand Block, ASHA CEU sentence, and speaker disclosure statement. Information on how to properly present these requirements can be found at Guidelines for Advertising, Promoting on Announcing Courses Offered for ASHA CEUs.

In addition to these guidelines for promotional materials, you'll want to review other  learner communications [DOC] made available to learners to ensure ongoing compliance with the CEB's requirements.

What is a Brand Block, and how should it be used?

You should have received a CD with a personalized Brand Block with your organization's name. This image (unaltered) must be used in the primary promotion materials for your ASHA CEU courses. For more information, see the guidelines for proper use [PDF].

What is an ASHA CEU sentence, and when should it be used?

ASHA requires that you use the following specific language in crafting your CEU sentence: This program is offered for ___ ASHA CEUs, (____Level; _____Area). It should be placed in conjunction with your Brand Block on the primary promotion piece of your ASHA CEU courses. For further information, see the ASHA CE Brand Block guidelines [PDF].

What is a speaker disclosure statement, and when should it be used?

A speaker disclosure statement consists of (a) the speaker name and (b) a statement about any financial and nonfinancial relationships that they have to their presentation content. For further information on writing and placement of disclosure statements, see these guidelines for advertising, promoting, or announcing courses offered for ASHA CEUs.

What is content disclosure, and when do I need to include a content disclosure statement in my continuing education course promotion materials?

A content disclosure communicates to participants that the course’s content is focused solely on one product or service (e.g., an augmentative and alternative communication (AAC) device, specific hearing aid, or treatment therapy) to the exclusion of other products or services. If the course does not include information on similar or like products or services, please remember to be sure to include a  disclosure statement in your promotion materials for courses offered for ASHA CEUs.

How can I ensure that the end date I have for the course offering is the same as what ASHA CE has in its database?

Carefully review the Course Registration Confirmation letter that you received as an e-mail attachment when the course and offering(s) were registered. For each course offering registered with ASHA Continuing Education (CE), this letter lists the course offering number, the course offering's start date and completion date, and the date on which reporting is due to ASHA CE. The "completion date" and end date are the same thing. If this information is not correct or if there are changes in the start or end dates of a course offering, use the CE Course and Offering Registration Information Change Form to inform ASHA CE that corrections need to be made.

How can I ensure that the reporting I send to ASHA CE can be loaded without problems or delay?

Providers can do a number of things to make sure that all information-including reporting documentation and lists of associated participants-are quickly and efficiently loaded into our database. Use this checklist as a guide.

How can I avoid sending incomplete reporting and late roster corrections?

It is important that your organization provide clear instructions to participants about what they need to do to earn ASHA continuing education units (CEUs). These instructions should include the steps that the participant must complete to earn ASHA CEUs and any related deadlines.

If a participant has provided their name but fails to complete the contact or eligibility information, submit the form to ASHA CE anyway. Do not delay your course reporting to wait for additional information from that participant. The CE Registry will contact you or the participant concerning missing information (e.g., ASHA ID number) and/or eligibility.

To avoid late roster corrections, check the Course Offering Roster immediately upon receipt. Corrections to the roster will be accepted when the ASHA CE Administrator’s records indicate that (a) the ASHA CE Registry made an error in the amount of credit that a participant should have received or (b) the ASHA CE Registry omitted the name and credit of a participant for whom the Provider submitted a CEU Participant Form. Roster corrections can be filed using the online CE Roster Correction Form.

Roster corrections must be made within 45 days of the original report date. This date is referred to as the “roster correction deadline” and is bolded on the front page of the Course Offering Roster. After this date, you will need to file an appeal to make any further changes to the course roster.

How can my organization reduce the number of appeals by participants?

First, review the information that you provide to participants regarding how to request ASHA CEUs. Is it complete and clear? ASHA CE offers some suggested language that you may want to use or adapt.

Second, it's strongly advised that the ASHA CEU Participant Forms (or information needed to complete the form on the participant's behalf) be collected at the end of each event, rather than having participants return the forms/information at a later date.

Third, review the Course Offering Report Form and the ASHA CEU Participant form to ensure that you've provided the correct course and offering number, course title as it was registered with ASHA CE, course offering dates, and participant information. If partial credit was offered, verify the correct ASHA CEU amount.

What are the deadlines for registering a course or offering?

Submit your course with all required attachments via the Online Course Registration System. Live courses must be received in our office at least 15 days prior to the start date of the course; cooperative courses and peer-reviewed self-studies must be received at least 30 days prior to the start date. All course registrations must arrive complete and compliant, which includes the necessary attachments and fees. These deadlines do not include the first day of the course. For further information, please see Course Flow.

Additional course offerings must be added more than 3 days prior to the start date of the offering. To add additional offerings after the initial course submission, please use the Additional Offerings Form

How do I know what the reporting deadline is for a course offering?

The Course Registration Confirmation letter that you receive when a course or offering is registered includes the date that the reporting is due to ASHA CE for each offering. Make sure that ASHA CE receives your reporting by this date. This date is 45 days from the end date of the course offering.

As a courtesy, ASHA CE sends a reminder e-mail to the CE Administrator identifying course offering reporting that is due soon. You will need to immediately open—and take action on—any e-mail from ASHA CE with the subject line, Reminder From ASHA CE—Course Offering Report Due Soon. However, the CE Administrator should not ever rely on the "due soon" notice as a method of ensuring that deadlines are met.

ASHA CE is happy to mail you a date forecaster. This hard-copy tool (which can be ordered from your Provider Manager if you don’t already have one) is a simple way to determine the reporting deadline prior to submitting the course and offering(s) to ASHA. Contact your Provider Manager if you think you can benefit from this tool.

Please remember: Course offerings that are cancelled or held without any participants requesting ASHA CEUs, still have reporting deadlines. These course offerings can be reported by using the CE Provider Course Offering Reporting Form

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