Are Sales Quotas Appropriate in Clinical
Settings?
Ethics Roundtable: Case Study
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Mr. Allen recently completed a Masters degree in
Audiology. He signed a contract accepting a Clinical
Fellowship position with an independent audiology practice
that serves 10 local medical groups. During his orientation
to his new job, Allen was instructed that the practice has
a sales quota for each audiologist. He is expected to sell
10 hearing aids during each two-week pay period.
Adjustments to his salary may be made if he fails to reach
an average of 10 hearing aids over three pay periods. If
his average sales are higher than the minimum, he will
receive a bonus.
Questions to consider:
- What are the potential concerns about this
quota?
- Does ASHA's Code of Ethics provide any guidance
in this case?
- What options are available to Mr. Allen?
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Ethics
Roundtable Home
Responses
Annotated Bibliograhy
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To submit cases or to be added to the list of respondents
please contact: Helen Sharp Department of Speech Pathology and
Audiology, 307 WJSHC University of Iowa, Iowa City, IA 52242.
Phone: 319-335-6596, fax 319-335-8851, e-mail:
helen-sharp@uiowa.edu