American Speech-Language-Hearing Association

Recommending an Employee With a Mixed Performance Record

Ethics Roundtable: Case Study

Fran Bridgeburner recently completed a Clinical Fellowship. Although she graduated with honors just a year earlier, her work supervisor often finds her interpersonal skills with other staff members to be inappropriate.

As a member of a multidisciplinary team, Fran often refuses to compromise on treatment plans and coworkers characterize her as "difficult." Her supervisor has counseled her many times during the past year about this issue, but it has not resolved the problem.

Fran has indicated that she plans to seek employment elsewhere and has requested a letter of recommendation from her supervisor. How should her supervisor respond?

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