Patient-Provider Communication

Communicating with your patients should be easy, right? After all, we are communication disorder experts. However, even SLPs and audiologists have trouble communicating complex medical information about anatomy, physiology, diagnoses, and treatment options. Here are some resources to help.

Patient-Provider Communication

• Patient Provider Communication Forum
• Patient-provider Communication Bibliography from the Institute for Healthcare Improvement
• Hablamos Juntos: Language Policy and Practice in Health Care
• Information for your patients on how to improve health communication
• AAC RERC podcasts on patient-provider communication
• Communication passport for accident and emergency, from the Royal Berkshire NHS Foundation Trust
• Hospital procedures symbols, from Sheffield Children's NHS Foundation Trust

Health Communication

• Healthy People 2020 Health Communication and Health Information Technology
• Making Health Communication Programs That Work (the "Pink Book")

Working with Interpreters

• Collaborating with Interpreters and Translators
• Tips for Working with an Interpreter

The ASHA Leader Articles

• Communicating Effectively with Elders and Their Families
• Effective Patient Communication: Enhancing Learning Styles and Language Yields Better Outcomes

Related Resources

• Health Literacy
  • Health Literacy in Clinical Practice
  • Health Literacy: Improving Web and Print Materials for the Public
  • Health Literacy at the Intersection of Cultures
• Joint Commission
  • Webinar archive: New Joint Commission Standards to Improve Patient-Provider Communication
  • Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals
  • Applying Joint Commission Standards Beyond Hospitals