New Member Frequently Asked Questions
Getting your Benefits
What will I get in the mail to show that I am a NSSLHA member?
The very first correspondence that you will receive in the mail is your NSSLHA membership card. When you receive your membership card please read the carrier letter that accompanies the card as it will contain important information about your degree information, conversion status (if applicable), your Special Interest Group membership, and journal selections.
If you identify any errors in your degree information you may update them online through the ASHA online dues renewal or e-mail the National Office with the changes you wish to make.
If you simply want to change your Special Interest Group membership contact the national office immediately by e-mail or call the Action Center at 800-498-2071.
How do I get my NSSLHA membership number?
Your NSSLHA membership number will arrive on your membership card 4–6 weeks after your membership is processed.
Should you need to access your number in a hurry simply e-mail the national office at firstname.lastname@example.org or call the Action Center at 800-498-2071 to get your number. Please wait at least 7 days from your submission to receive your membership ID number. ID numbers are not generated immediately after you've submitted your application online or otherwise.
The national office will replace lost or misplaced NSSLHA membership cards at no charge. You may request another card by sending an e-mail to the national office at email@example.com or by calling the Action Center at 800-498-2071.
How do I access my online account?
If you have not already registered, go to the ASHA registration site and use your member ID to complete the process.
If you encounter a problem accessing the members only resources on the ASHA Web site and have already registered as a member, use the form for technical issues to receive assistance. This will give the ASHA webmaster basic information about your computer that will help troubleshoot difficulties. Please visit the Frequently Asked Questions page before contacting the webmaster to see if your issue has been addressed.
What do I do if I need to change my name or address?
It is very important that you update your mailing address with the national office in the event that you move or if your name changes as a result of marriage.
You can change your name or address by sending an e-mail the national office at firstname.lastname@example.org. Type "change name" or "Change address" in the subject line of the message. In the body of the message include:
- Your name and NSSLHA account number
- Your specific request—"Please change my name" and state your name as you would like it to appear or "Please change my address" and write the address as it should appear.
Once we update your address or name we will automatically issue you a new NSSLHA membership card at no charge. Your information also updates in the ASHA database.
It will take at least 2 weeks for the new name and address to catch up with your subscriptions. Please be mindful that depending on when you update your information with the national office, you may continue to receive mail at your previous address or under your previous name.
If I joined NSSLHA in September when is it time to renew my membership?
A NEW student who joins NSSLHA in After August 1 of each year enjoys 15 months of membership. Their membership benefits are effective until December 31 of the following year. Visit the Membership Renewal page for more information about your membership.
When will my subscriptions start?
Starting January 1, 2010, ASHA Journals and the NSSLHA CICSD Journal will be exclusively online. Print issues will no longer be available unless requested to print on-demand. You must register for member-only access on the ASHA Web site. In order to register you must have your NSSLHA account number (included on the NSSLHA membership card and most correspondence from NSSLHA) and last name to begin the registration process.
Your two print subscriptions, The ASHA Leader and NSSLHA Now! will arrive according to their publication schedule. The member e-newsletter In the Loop will begin shortly after your membership begins.
What if I am not getting my subscriptions?
If you're not getting your subscriptions it's usually because of two reasons—we have a hold on your account because of an incorrect address or your journal subscription just hasn't mailed. Contact the national office to update your address.
How do I register for the Special Interest Group resources?
If you applied for membership in a Special Interest Group at the time that you applied for NSSLHA membership you are automatically registered for the SIG resources (newsletters, discounts for short courses, and networking events).