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CE Courses / Service Delivery and Practice Management

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Ethical Challenges in Audiology and Speech-Language Pathology (Live Webinar)
Event Date: 11/4/2020
Format(s): Live Webinar
This live webinar (November 4, 2020, 1–3 p.m. ET) will address situations across practice settings that could present ethical dilemmas, including client abandonment, billing, conflicts of interest, confidentiality, employer demands, and professional or product misrepresentation. The presenter will provide strategies to help professionals determine if an ethical dilemma exists, what course(s) of action one might take, and steps one might consider in an effort to avoid such situations in the future.
New!
Getting Started in Teleaudiology
Format(s): On Demand Webinar
As states, payers, patients, and clients consider telepractice as an alternative service delivery model, many audiologists are struggling to adapt their in-person practices to teleaudiology and are overwhelmed by quickly evolving coding and payment laws and regulations. This course provides practical information to help audiologists assess their own readiness for telehealth – as well as client and patient readiness – and develop a plan to implement this service delivery model. The presenters also discuss coding, payment, and compliance considerations and provide resources to help audiologists navigate changing regulations and ensure coding and payment compliance.
New!
An Overview of Infection Prevention and Control (IPC) in Audiology and Speech-Language Pathology Settings
Format(s): On Demand Webinar
Audiologists and speech-language pathologists need to be informed about and implement appropriate infection control practices regardless of their practice setting. This course describes the fundamentals of health care epidemiology and infection control, including pathogen transmission, outbreak management, occupational health management, prevention, and management of various infections.
New!
Preparing To Offer Quality Services Through Telepractice: An Introduction
Format(s): On Demand Webinar
This course is designed for speech-language pathologists and audiologists with little to no experience with telepractice who have suddenly found it necessary to deliver their services remotely. The presenters address regulations, technology options, policies and procedures, the role of support personnel, and best practices to give clinicians the key information they need to prepare for offering quality services through telepractice.
New!
Outlining the Use of Strategic Questioning and Applying the Code of Ethics
Format(s): SIG Perspectives and Exam
These Perspectives (SIG 11) articles outline the use of strategic questioning methods to stimulate students' critical thinking and other higher order thinking skills. In addition, the Code of Ethics is discussed as it relates to supervisory experiences across various settings.
New!
Ethical Challenges in Audiology and Speech-Language Pathology (On Demand Webinar)
Format(s): On Demand Webinar
This on demand webinar (available beginning November 6, 2020) will address situations across practice settings that could present ethical dilemmas, including client abandonment, billing, conflicts of interest, confidentiality, employer demands, and professional or product misrepresentation. The presenter will provide strategies to help professionals determine if an ethical dilemma exists, what course(s) of action one might take, and steps one might consider in an effort to avoid such situations in the future.
Clinical and Research Topics in Supervision
Format(s): SIG Perspectives and Exam
These Perspectives (SIG 11) articles outlined how using real-time digital recordings of student sessions can support students' ability to self-evaluate, collect data, and prepare for therapy; provided data regarding the use of low-level vs. high-level questions with first- and final-year graduate students; and described a pilot project involving observation-based formative assessment tools for faculty use during clinical supervision.
Interprofessional Education and Integrating Coursework and Clinical Experience
Format(s): SIG Perspectives and Exam
In these Perspectives (SIG 10) articles, Frazier, Whitby, Kucharczyk, Perryman, Thomas, Koch, and Bengtson focus on interprofessional education (IPE) as it relates to transition planning for students with significant disabilities. Musaji, Self, Marble-Flint, and Kanade examine the use of a translational model as a tool for identifying limitations of IPE research. Benigno, McCarthy, Reese, Wright, and Tewanger introduce a pilot study to examine the goals, outcomes, and skills attained by graduate students while participating in clinical experiences integrated with coursework.
Interprofessional Education and Practice SIG 2
Format(s): SIG Perspectives and Exam
These Perspectives (SIG 2) articles evaluate, highlight, and analyze various examples of interprofessional education and collaboration amongst speech-language pathologists and other professionals. Interprofessional educational models, collaborative teaming frameworks, and a case study example are also presented.
Clinical Considerations in Telepractice Service Delivery
Format(s): SIG Perspectives and Exam
These Perspectives (SIG 18) articles include topics on workload strategy for speech and language services in schools; vocal quality change during telepractice interactions and its potential impact on the services offered; a review of audiological interventions through telepractice; and the perspectives of clients who stutter who received treatment through telepractice
Best Seller
Innovations in Audiology
Format(s): Journal (Online)
This self-study includes work presented at the Third International Meeting on Internet and Audiology. The articles discuss innovations in audiology, with a focus on teleaudiology and eHealth services. Readers will learn about Internet programs and smartphone applications that assist with the management of hearing and hearing-related issues, as well as how data collected through these means may influence public policy.
Incorporating Video Games in SLP Practice
Format(s): Journal (Online)
The articles in this journal self-study highlight potential benefits of video games in the clinic and classroom. The articles demonstrate how gaming principles and applied video game design can result in measurable behavioral changes across populations that SLPs serve. The first article describes principles of video games that can enhance efficiency and motivation in intervention and then illustrates these principles in a case study. The second article describes the social-emotional benefits of video games as a leisure activity according to individuals with autism spectrum disorder. The final three demonstrate practical applications of video games for motor learning in individuals with velopharyngeal dysfunction and hypokinetic dysarthria as well as for classroom-based learning.
Efficacy and Innovations in Telepractice
Format(s): Journal (Online)
Technology has irrefutably expanded the availability of speech and language services to populations that are more difficult to serve due to mobility challenges and/or remote locations. The articles in this journal self-study illustrate how telepractice – including mixed-service delivery models that incorporate both clinic and telepractice components –can enhance telehabilitation and telerehabilitation practices across a range of communication disorders.
Putting Research Into Practice: Tutorials on Clinical Research, Implementation Science, and Evidence-Based Practice
Format(s): SIG Perspectives and Exam
In these articles, authors outline how implementation science can aid the advancement of communication sciences and disorders; provide an introduction to patient-reported outcome measures (PRO), the field of health services research, and research-practice partnerships (RPPs); and provide a tutorial for clinicians interested in pursuing quality improvement (QI) practice and research.
Emotional Competence and Well-Being in Kids With Speech and Language Disorders
Format(s): Journal (Online)
Communication disorders in children may affect social interactions and lead to negative emotional and behavioral outcomes. This journal self-study explores well-being, resilience, and emotional competence in school-age children. The articles discuss ways to identify risk factors to emotional well-being (including victimization and bullying), assess emotional competence, and support emotional expression in children who use AAC. The final article explores counseling and the role the SLP plays in addressing emotional issues as a part of intervention.
Improving Hearing Aid Outcomes Through Patient Self-Efficacy
Format(s): Journal (Online)
Despite best practices, many clients eventually discontinue using their hearing aids. Though a number of reasons may explain this behavior, declining patient satisfaction is perhaps one of the most significant. The articles in this journal self-study explore ways to improve hearing aid outcomes by targeting patient satisfaction through increased self-efficacy. The first article establishes an overall framework for client satisfaction by identifying essential concepts underlying hearing aid management. The second article describes a new area of research regarding self-fitting, which promotes self-efficacy by involving clients in adjusting their own hearing aids from day 1. The third article examines psychosocial benefits and improved satisfaction resulting from hearing aid trials. The final article empirically tests the connection between self-efficacy of specific management skills and hearing aid satisfaction.
Improving Clinical Training for Audiologists and Speech-Language Pathologists
Format(s): Journal (Online)
Academic programs in audiology and speech-language pathology provide education and training to students preparing for challenging and ever-expanding professions. Finding innovative ways to ensure appropriate training is a constant struggle. In addition, students report high levels of stress as they navigate school demands. This journal self-study explores how programs are using simulation, peer-assisted learning, and mindfulness practice to address these concerns. While focused on academic training, these articles will also benefit clinical supervisors as well as practicing clinicians looking to find new training methods for themselves and colleagues.
The Role of Risk Factors in Assessment for Communication Disorders
Format(s): Journal (Online)
Clinicians are well-trained in collecting and reporting thorough family and medical case histories of their clients. This information, however, is most often used as a backdrop for direct assessment measures, which are the actual standards for determining eligibility for services. In recent years, the evidence base concerning risk factors for communication disorders has steadily increased. The four articles in this self-study not only demonstrate the significant value of case history information, but suggest that diagnostic standards in the future will weigh risk factors more heavily along with assessment scores.
Perspectives, SIG 7, Vol. 2, Part 2, 2017
Format(s): SIG Perspectives and Exam
This Part addresses considerations for enhancing the service and delivery of hearing health care. Boothroyd inspires a more holistic approach to audiology in response to changes in consumer independence, access to new technologies, and emerging scientific knowledge. Luey and Wise address the role of public health policy to meet needs of hearing health care worldwide and provide insights into potential barriers to hearing services for individuals experiencing deprived socioeconomic circumstances. Ross, interviewed by Cienkowski, offers insights into the development of audiology and notable historical events, as well as challenges to the future of the profession. Heacock and Preminger focus on the inclusion of adult children in the aural rehabilitation process of family-centered health care and offer suggestions for their involvement.
Cutting-Edge Issues in Audiology: Patient-Centered Care and Service Delivery for Older Adults
Format(s): eWorkshop
This course includes seven recorded sessions from the online conference “Audiology 2017: Cutting-Edge Perspectives in Service Delivery for Older Adults.” Taken together, these sessions illustrate the benefits of patient-centered care and how to incorporate this perspective in your service delivery. The sessions also offer other tips and tools for improving service delivery more generally to provide better outcomes for older adults with hearing loss. The conference included a total of 17 sessions, with the broad goal of presenting audiologists with innovative approaches to managing hearing loss and improving service delivery for this population.
Addressing the Social Needs of People With Communication Disorders
Format(s): Journal (Online)
A communication disorder can have a profound impact on many aspects of a person’s life, including school, work, leisure, and social relationships. Sudden changes, such as those that occur after stroke or other illness, as well as more gradual difficulties, such as those associated with age-related hearing loss, can negatively affect interactions with other people and engagement in daily activities. This journal self-study explores how social networks and feelings of isolation or loneliness may change when a person experiences communication difficulties. It also looks at how well SLPs and audiologists recognize and address the social and emotional needs of their patients during treatment. Clinicians working with older adults with speech, language, and hearing disorders will come away with a better understanding of the impact of social and familial support on patient success and how to better address these needs when planning treatment.
Services for Individuals With Severe Disabilities: A Collaborative Approach
Format(s): Journal (Online)
Individuals with severe disabilities require services from many different providers to address their wide and varied needs. This journal self-study discusses the principles of interprofessional collaborative practice and why this approach may be the most appropriate way to provide services to those with severe disabilities. The articles discuss how interprofessional collaborative practice can improve outcomes for children with severe disabilities and describe specific examples of this type of practice, including suggestions about how SLPs can work with parents and other professionals to improve services for this challenging population. The articles utilize case studies to help illustrate key concepts.
Perspectives, SIG 10, Vol. 2, Part 1, 2017
Format(s): SIG Perspectives and Exam
In this Part of Perspectives, Bellon-Harn and Weinbaum discuss recruiting students from diverse populations. Dalton, Klein, and Botts describe the use of scholarship of teaching and learning (SoTL) when teaching best practice. The development of strategies for graduate student funding is explored with Anjum and Nagaraj. Edwards and Dukhovny describe technology training for speech-language pathology students, particularly with regard to tables and apps. Finally, Krimm, Schuele, and Brame discuss the use of online learning for ensuring foundational skills in speech-language pathology.
Improving Efficiency of Intervention for Children With Language Challenges
Format(s): Journal (Online)
A significant proportion of treatment research aims to determine whether particular interventions are effective in addressing children’s language deficits, but just as important are ways to increase efficiency of these interventions in practice. The articles in this journal self-study examine a range of variables that promote efficiency. The first article manipulates two parameters of dosage—rate and distribution of teaching episodes—and compares the effects on vocabulary learning in preschoolers with autism spectrum disorder. The second article examines the dosage parameter of schedule (massed or distributed) on an intervention targeting grammatical morphemes in preschoolers with specific language impairment (SLI). The third article examines adequate intensity for vocabulary acquisition for children with SLI during interactive book reading. A final article demonstrates how the addition of one training component in early educator professional development leads to greater efficiency in children’s responses to the same intervention presented in the third article.
Models of Success in Audiology Practice: Using Assistants to Grow Your Business
Format(s): On Demand Webinar
With competition increasing exponentially, it is becoming increasingly difficult to maintain profitability while meeting patient needs in an audiology practice. Audiology assistants can be part of the solution. This webinar identifies common practice challenges and how to overcome them using assistants. The presenter discusses ways to use assistants to improve profitability as well as patient retention and satisfaction.
Family-Guided Routines-Based Intervention and Coaching in Early Intervention
Format(s): On Demand Webinar
This webinar will highlight the integration of adult learning and family-centered principles as the foundation for organizing a home visit that supports family decision-making, participation, and parent-provider partnership in early intervention. Family-guided routines-based intervention incorporates a flexible framework for home visiting that includes four components: setting the stage, observation and opportunities to embed, problem-solving and planning, and reflection and review. Within each component, SLPs can incorporate coaching strategies to support the caregiver in embedding communication intervention within the child’s everyday routines and activities.
Apps and Web-Based Materials for Telepractice
Format(s): On Demand Webinar
Clinicians providing therapies through telepractice environments face some technical challenges but can leverage a variety of interactive web- and app-based resources to engage clients while building speech and language skills. This webinar provides strategies and resources to locate and organize digital materials and explains how repurposing websites and apps using a speech and language lens can open doors to relevant, fun, and effective activities. The webinar also will offer demonstrations of how to individualize authentic contextual materials.
Using Coaching Strategies to Engage With Families in an Early Intervention Context
Format(s): Streaming Video
Early intervention supports a child and his or her family by promoting the child’s learning and development within the context of the family’s everyday routines. One crucial piece in successful early intervention is building the family’s capacity to engage in activities that foster communication development in the child. In this course, Dathan Rush will provide the purpose, rationale, and protocol for coaching parents of young children in natural learning environments to foster speech and language development. Using video analysis and discussion, the course will demonstrate how to implement the five evidence-based characteristics of the coaching interaction style with parents of children receiving early intervention services. You’ll walk away with tools for implementing coaching strategies with families on your caseload.
Audiology Practice: Turning Challenges Into Opportunities
Format(s): On Demand Webinar
This webinar will examine the realities of hearing health care today and identify strategies audiologists can use to address the challenges of present-day and future practice. The course will scrutinize the issues raised by government and consumer organizations and evaluate how they represent and impact the realities of audiology practice. The program will look at the latest MarkeTrak (MT9) survey results and explore how the data reveal patients’ expressed experiences with their current hearing technology and providers as well as how the data can drive changes to how audiologists define their practice. The webinar also will explore recent research into the associations between hearing health and other conditions such as cognitive decline, depression, falls, and diabetes, and the valuable opportunities these findings present for audiologists to fundamentally and effectively redefine the nature of the patient-provider relationship. Lastly, the webinar will conclude with an evidence-based list of the “top 10” best practice strategies that audiologists can put into place right away to redefine their practice and successfully face future challenges.
Strengthening the Breadth and Depth of Your Collaboration With School Professionals
Format(s): On Demand Webinar
SLPs who work in preschool and K-12 school settings engage in interprofessional collaboration since they regularly partner with other professionals – teachers, assistants, school psychologists, occupational therapists, and others – to deliver services to students. In some cases, SLPs may find that these collaboration efforts could be enhanced. This webinar will present a fresh approach to planning and offering integrated, classroom-based services. The approach allows school clinicians to transform their programs by strengthening their relationships with fellow school professionals and improving the breadth, depth, and quality of collaboration that is already happening. The course will describe a unique, six-stage collaboration process that fosters a common frame of reference and meaningful relationships with education colleagues. Each stage incorporates a goal, ready-to-implement strategies, and interactive tools and resources SLPs can employ to encourage buy-in and engagement. Throughout the webinar, participants will be guided to think about the process from the perspective of their own role, organization, school culture, school partners, student population, services, and goals. Participants will create an action plan for reframing their own programs.
Best Seller
The Many Gray Areas of Ethical Decision Making
Format(s): On Demand Webinar
Defining what is ethical is not always clear cut and readily obvious; rather, most situations are multifaceted and involve many layers of ethical decision making in order to achieve the best possible result. This webinar utilizes scenarios to illustrate the ethical decision-making process as it relates to professional practice and the recently revised ASHA Code of Ethics (2016), effective March 1, 2016. Scenarios illustrate specific violations of the Code of Ethics, and the presenters discuss the most appropriate manner of resolution – and any potential sanctions – for each violation.
Best Seller
Counseling Skills for Professionals in Communication Disorders
Format(s): On Demand Webinar
SLPs and audiologists are trained to help people improve their communication abilities and functioning in daily life, and in doing this, they often need to address people's emotional well-being too. This webinar provides clinicians with basic information about counseling people of all ages who experience communication disorders, as well as their families, drawing on standard practice in counseling psychology. The session will introduce what counseling is and how counseling procedures relate to overall therapy for people with communication disorders. Participants will learn several specific counseling strategies to help them understand the client's (or family member's) perspective, provide helpful responses to clients' statements of emotion, and support clients in taking responsibility for changes in treatment. Other topics include: the nature of the emotional reactions clients may experience, how to further develop your counseling skills, and, in particular, which aspects of the counseling process are within the SLP's and audiologist's scope of practice and which situations should be referred to other professionals.
Utilizing Support Personnel to Improve Your Practice
Format(s): Streaming Video
Do you have a large caseload and not enough time for preparation? Do you wish you had more time to take on the truly challenging cases at work? Effectively utilizing support personnel can let you focus on what you are best at, but it requires training, experience, and specific skill sets. Strategies vary across settings and differ depending on who you are supervising. This course will describe how to tailor your approach to supervising SLPAs to ensure positive outcomes.
Finding the Right Data to Improve Practice and Demonstrate Your Value
Format(s): Streaming Video
SLPs face increasing pressure from administrators and payers to demonstrate that their services result in measurable changes for their students or clients. Clinicians are faced with daily challenges to prove the value of their services and justify their workload and productivity. We know why our services are critical, but how do we prove it to other professionals, administrators, and clients? We prove it with numbers! This session will show how to find the right data to improve your practice and convince internal and external stakeholders of the value of your services.
Evidence-Based Practice Tools for Practicing Clinicians
Format(s): On Demand Webinar
What does evidence-based practice (EBP) mean to a speech-language pathologist or audiologist? This webinar, provided by ASHA’s National Center for Evidence-Based Practice in Communication Disorders (N-CEP), will guide the clinician in the first steps of implementing evidence-based practice into the clinical decision-making process. The course will review the definition and components of EBP, describe the steps of the EBP process, and provide timesaving tools and clinical scenarios to help integrate evidence into a clinician’s clinical practice.

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