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March 2020


March 2020

Intersections is the quarterly e-newsletter distributed to ASHA Approved Continuing Education Providers to connect and exchange ideas in order to better accomplish their continuing education activities.

In this issue:


In Remembrance

We recently lost two of our dear colleagues and longtime Continuing Education Administrators: Jane Moir and Lisa Scott. 

Jane Moir

Jane Moir passed away on February 3, 2020. Jane was a long-standing employee of the Los Angeles County Office of Education (LACOE). She supervised speech-language pathologists (SLPs) in a variety of clinical and educational settings. Her dedication to the profession of speech-language pathology knew no boundaries. She devoted countless hours in the quest to teach and inform SLPs, as well as families, in the most current trends and techniques that the profession has to offer. She worked with area districts to develop the award-winning LACOE REACH Cochlear Implant educational program.

Long before ASHA and the State Licensure Board required SLPs to obtain continuing education units (CEUs), Jane provided in-service training for professionals and families. She worked tirelessly each year to present and organize the annual Los Angeles County Office of Education Speech and Language Study Conference. Jane invited clinicians and families from all over the state to attend and learn from the most respected leaders and innovators in our profession. When ASHA and the State of California did begin requiring clinicians to take continuing education courses (for which CEUs were available, should the student want them), Jane took the initiative to apply as an ASHA CE Provider for both entities (LACOE and the state of California). Jane served as the CE Administrator for LACOE from 2002 to 2018.

In 2007, the California Speech Language Hearing Association recognized Jane with Honors of the Association. Jane led by example. She was as interested and enthusiastic about the profession of speech-language pathology in 2019 as she was the day she graduated from the University of Southern California. Jane encouraged countless young people to enter the profession. Jane touched so many lives. She was an inspiration to all who had the privilege to work and associate with her. 

Dr. Lisa Scott

Dr. Lisa Ann Scott died peacefully in her home on Tuesday, December 24, 2019, after a long and brave battle with breast cancer.

Lisa graduated with her bachelor’s, master’s and doctorate (PhD) from the University of Nebraska–Lincoln and worked at Florida State University (FSU) since January 2002, serving most recently as the Director of Clinical Education and as a Research Associate in the School of Communication Science and Disorders. She taught courses in stuttering, counseling, and professional issues. A renowned professor at FSU, Lisa was the recipient of many teaching awards. She received the Undergraduate Research Mentor of the Year Award (2007), Excellence in Undergraduate Teaching Award (2007), Distinguished Faculty Award (2011), Excellence in Graduate Teaching Award (2012), and, in 2016, FSU’s highest teaching recognition—the Distinguished Teacher Award. In addition to teaching, Lisa maintained an active clinical practice, serving clients of all ages who stuttered but with a special focus on young adults.

From 2001 to 2017, Lisa served as the CE Administrator for the Stuttering Foundation, and from 2017 to 2018, she was their CE Content Consultant. Lisa was also the CE Administrator for FSU from 2010 to 2018. She also served as the CE Consultant for the Council of Academic Programs in Communication Sciences and Disorders (CAPCSD) from 2013 to 2019.

During her time at FSU, Lisa taught hundreds of students, and most will tell you that she left a lasting impact on their life.

Beyond her work at FSU, Lisa served as Vice President for Professional Practices for the Stuttering Foundation of America, as a consultant for Florida’s Agency for Healthcare Administration’s Bureau of Medicaid Services, and as a Health Insurance Portability and Accountability Act (HIPAA) privacy expert for other universities across the United States. She volunteered as an accreditation site visitor for the Council on Academic Accreditation in Audiology and Speech-Language Pathology (CAA), served as past president of CAPCSD, and volunteered for the American Cancer Society’s Reach to Recovery program.

Lisa will be deeply missed.


Florida Board Now Accepting 30-Minute Courses

Until April 2019, the Florida Board of Speech-Language Pathology and Audiology had accepted only those courses that were at least 60 minutes in duration toward the required 30 credit hours needed to renew a license. Effective April 29, 2019, this rule was changed so that 30-minute courses (equivalent to 0.05 ASHA CEUs) are now accepted. Read the updated rule, 64B20-6.002, Standards for Approval of Continuing Education Activities and Providers (1) (h), which appears on the Florida Administrative Code & Florida Administrative Register webpage. If you’ve been refraining from planning courses less than 60 minutes in length because of the previous policy, you can now offer courses as short as 30 minutes, the new minimum course credit accepted by the Florida Board. Questions? Contact your Provider Manager.


Reporting Changes Are Coming...

This is the first in a series of communications highlighting changes to the reporting process that we anticipate launching in Fall 2020. We’ve used your input to inform the functions and design of this system. We have eagerly received input from Providers through last fall’s ASHA CE Provider survey, in-person interviews, email and phone conversations.

There will be an extended transition period; After we launch the new methods, you will be able to continue reporting as you typically do—whether it’s mailing or faxing participant forms or uploading CSV files—to give you time to make changes to your processes or programming. We want to provide you with information now about what’s coming—so you can begin planning how your organization can capitalize on the system’s new benefits and use its exciting new features.

So far, in our research, we have identified a number of pain points for Providers. In the coming months, we’ll spotlight some of these pain points—and we’ll tell you exactly what we’re doing to minimize them.

Pain Point #1: The Validation of ASHA IDs

Just imagine having no more transposed ASHA IDs, incorrect state license numbers instead of ASHA IDs, or missing numbers. Providers can build a mechanism to use web-calls to verify the ASHA ID that the participant enters in the provider’s database against ASHA’s database—in real time. Providers who build this verification into their learner account setup can also work with ASHA to validate records of pre-existing ASHA IDs.

Benefit: The right person gets the ASHA CEUs!

Pain Point #2: Automation is a reality!

We will be introducing a new reporting option. Providers with access to developers will be able to report participants in a system-to-system manner. This will enable participants in self-study courses to receive their actual completion date (instead of the offering end date) as the official ASHA CEU date.

Benefit: Automated, real-time reporting.

Pain Point #3: Entering Individual (Self-Study) Offerings

Wouldn’t it be great if the system would automatically populate offering registrations for individual (self-study) courses? Updates to the Course and Offering Registration System will allow you to autogenerate offerings using the earliest and the last date that a learner can access the course content. Those providers that can report system to system will have yearly offerings; all other providers will have autogenerated monthly offerings.

Benefit: No more data entry fatigue.

ASHA CE will continue to share more information in the coming months. Future communications will highlight the following tasks: submitting Excel reporting, reviewing rosters online, running custom reports, and managing your course and offering action items.

If your organization is interested in the ASHA ID verification and/or system-to-system reporting, we want to hear from you! Please email for more information on this exciting new opportunity to streamline our operations.

Farewell to the Provider Year-in-Review Report

For the past few years, you’ve received a Provider Compliance and Productivity (PCAP) report in April. This high-level, visual snapshot of your organization’s performance was intended to inform your quality improvement efforts. Here in ASHA CE, we also strive to continuously improve how we support our Providers. This year, we’ve kicked off a new initiative intended to provide ongoing support and recognition of your efforts. This initiative includes the following components:

  • Conducting regular meetings of ASHA CE staff to discuss Providers that are doing well, Providers whose changes have positively impacted compliance, or Providers that may be having trouble complying with ASHA Continuing Education Board (CEB) requirements.
  • Recognizing success and strong compliance—and proactively reaching out to Providers that are having difficulty.
  • Changing how we communicate about courses—by introducing revised email templates.
  • Encouraging email and phone conversations between Providers and ASHA CE staff to address questions and concerns—and to head off potential compliance issues.
  • Determining what our Providers want to know in relation to their CE activities and compliance—and finding ways to provide access to that information. 

What does this mean for you? It means that you will not receive the PCAP later this spring. Information about 2019 activities and compliance is still available, for those interested, by contacting your Provider Manager. Information about number of participants, number of courses and offerings, and most common compliance issues can be pulled on a case-by-case basis. We may also ask you what information your organization would find most helpful.

What about the “stoplight”? We previously used the “stoplight” graphic as a quick visual indicating how your organization’s compliance compared to the compliance of other similar-sized organizations (i.e., number of courses and offerings). These comparisons have become problematic for several reasons. For example, there were situations in which all organizations of a similar size had high compliance. Imagine if you had an overall compliance rating of 98.5%, but every other organization in your group was at 100%. You could find yourself in the “yellow”—even with such high compliance! That comparison is likely not helpful and may actually be demotivating, which is not our intent. It’s also challenging to pull this information from our data to make these comparisons. Thus, going forward, this comparative information will not be available.

We hope that these changes will allow us to provide even better customer service and also to support your success as an ASHA CE Provider. If you have any questions or concerns, please email Amy Hasselkus, Associate Director, at

Changes to Subject Codes and Content Areas Headed Your Way in 2020

In May 2019, the ASHA Continuing Education Board (CEB) appointed a subcommittee to review and revise the subject codes and content areas. The subcommittee conducted an environmental scan and sought input from ASHA members, ASHA CE Provider organizations, CE Administrators, ASHA staff, and state licensing boards. Based on their research, the team recommended some changes to the subject codes and content areas. The CEB approved these changes in November 2019. The changes will go into effect in late March 2020.

The two most significant changes are that one content area and one subject code will be retired:

  1. The B – Basic Communication Processes content area will not be an option for new course registrations. If you register a course that would have previously used B – Basic Communication Processes,you will now use either P – Professional or R – Related.

  2. The 9040 – Review Courses for the Praxis Examinations in Speech Language Pathology and Audiology subject code will not be an option for new course registrations. For courses that focus on review for the Praxis exams, you will now use 7015 – Pre-Professional Preparation Associated With Speech, Language, Hearing, and Related Disorders.

Furthermore, we are updating some of the subject code titles to more accurately describe the subject and to use the most current professional terminology:

  • 1020 – Voice Disorders is now Voice Differences/Disorders and Resonance Disorders.
  • 1030 – Motor Disorders of Speech is now Speech Motor Disorders.
  • 3015 – Language Disorders in Infants and Toddlers (Early Intervention)is now Early Intervention.
  • 3030 – Aphasia and Other Acquired Neurogenic Disorders of Language and Cognition (Excluding Traumatic Brain Injury) is now Acquired and Degenerative Language Disorders (Excluding Traumatic Brain Injury).
  • 7025 – Regulatory Issues Associated With Speech/Language/Swallowing and Hearing is now Public Policy Issues Associated With Speech, Language, Hearing, and Related Disorders.
  • 7040 – Psychosocial Issues Associated With Speech/Language/Swallowing/Hearing Assessment and Intervention is now Social-Emotional-Behavioral Issues Related to Speech, Language, Hearing, and Related Disorders.
  • 7080 – Supervision and Clinical Education is now Supervision and Clinical Instruction.

In addition to the changes already mentioned:

  • Each subject code’s bulleted list of topic examples was reviewed and revised.
  • Topic examples that could be applied to multiple subject codes were listed separately.

We’ve given our Subject Codes webpage a makeover in conjunction with the updated codes. Subject codes are broken down into five categories on the refreshed webpage:

  1. Audiology
  2. Speech and Language Pathology
  3. Service Delivery and Practice Management
  4. Training and Supervision
  5. Multiple Sessions/Topics

 Questions? Contact your Provider Manager.

We want to send a big thank you to all the stakeholders who contributed their thoughts and opinions to the subject code and content area review, as well as the subcommittee composed of members of the CEB and ASHA CE staff—including Tedd Masiongale (chair), Maryellen “Nan” Liening (Committee Member), Joanne Slater (Committee Member), Carol Breeze (ASHA CE Associate Director), and Jillian Henderson (ASHA CE Provider Manager), all of whom conducted the research and made valuable contributions and recommendations.

Intersections is published by:
ASHA Continuing Education staff with the assistance of a volunteer advisory panel of ASHA Approved CE Providers: Lisa Milliken (Select Rehab), Wayne Secord (Red Rock Publications), Donna Spillman Kennedy (Selective Mutism Anxiety Research & Treatment Center), Cory Tompkins (Career Improvement & Advancement Opportunities), Melinda Wade (Cincinnati Children's Hospital) and Mark Witkind (Witkind Associates)

Managing Editors: Joan Oberlin, Jo Ann Linseisen

Continuing Education Board Members:
Tanya Shores (chair), Sheila Bernstein, Shatonda Jones, Nan Liening, Tedd Masiongale, Raul Prezas, Katelyn Reilly, Anu Subramanian, Joanne Slater, Arlene Carney (Board of Directors liaison), Sharon Moss (Board of Directors liaison), and Jo Ann Linseisen (ex officio)

ASHA Corporate Partners