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June 2021 Intersections

CE Intersections logo

June 2021

Intersections is the quarterly e-newsletter distributed to ASHA Approved Continuing Education Providers to connect and exchange ideas in order to better accomplish their continuing education activities.

In this issue:


ASHA’s Future of Learning Initiative

During the February 2020 ASHA Board of Directors (BOD) meeting, the BOD supported moving forward to develop a comprehensive, multi-stakeholder, multi-year, multi-phase workplan/roadmap to transform ASHA’s Learning Culture and Ecosystem.

  • A learning culture is a culture that clearly values and prioritizes learning, rewards the pursuit of learning, and is therefore able to change, adapt, and evolve as circumstances require.
  • A learning ecosystem is the network of interactions that gives rise to culture. It consists of people, content, technology, and the processes and strategies that unite them.

ASHA engaged a learning systems consultant to conduct an overview of the future readiness of ASHA’s learning-related programs. The consultant has completed interviews with stakeholders, including selected representatives from ASHA Approved Continuing Education (CE) Providers and from key state regulatory boards/agencies regarding the state regulatory environment related to licensure and CE requirements. The Association also fielded a member perspectives survey to a representative subset of ASHA members in December 2020.

The consultant’s recommendations include the following:

  • Shift the mindset across ASHA’s entire stakeholder base toward a more expansive understanding of and appreciation for learning—one that moves beyond equating learning with formal education experiences and more fully values the critical role of informal and self-directed learning.
  • Combine technology with a competency framework to support ASHA members’ ability to connect the dots between learner, content, and context—that is, enable meaningful, personalized learning experiences.
  • Provide leadership and resources to strengthen the bridge between academic studies and employment.

The BOD will discuss the consultant’s recommendations at its June and July 2021 Board meetings in terms of ASHA’s strategic pathway. To follow the progress of this initiative, sign up for the ASHA Headlines e-newsletter.


That’s Unheard Of – Elevate Your Team’s Cultural Competence

Increasing cultural complexity brings both opportunities and challenges for organizations providing continuing education. As continuing education providers, organizations are encouraged to consider cultural diversity when planning course content, even if the course they’re planning is not specifically about diversity. Read on for information about a resource that ASHA developed that can elevate your awareness of the current issues regarding diversity. provides tools for ASHA members to use in their everyday interactions to improve their cultural competence. You can read the recent article, “That’s Unheard Of,” in The ASHA Leader for an overview of all the features of cultural competence (Vol. 25, Issue 3, April 2020). Here are a few ideas for places to start:

Increased cultural competence helps us overcome unconscious and conscious bias, address language disparities, and better understand cultural beliefs. If we support and encourage presenters to focus on teaching participants about social, cultural, and linguistic needs, we can create positive change for patients, students, and families.

Check out and share it with course planners and others in your organization to heighten their awareness!

The Online ASHA CE Registry Transcript Has Been Enhanced with New Features

If you use the ASHA CE Registry and have logged into your online transcript recently, you probably noticed some major improvements! ASHA CE recently completed a project to update the ASHA CE Registry online transcript to better meet learner needs. The changes we made were based on feedback we received from a sample of actual ASHA CE Registry users.

So how does this impact Providers? Many states ask participants to supply details about the courses they’ve completed to demonstrate that they’ve met their professional development requirement to renew their licensure—details such as course content codes, course type, subject codes, and so forth. Some of you have probably received questions from participants seeking specific information about the courses they’ve completed through your organization—information that goes beyond what is on their certificate of completion. In the past, this information wasn’t included on the online transcript and wasn’t as easily accessible for participants. Now, this information is included, and you may direct any participants who use the ASHA CE Registry to their online transcript for these details.

Below are some more highlights of the enhancements made to the online transcript. Some of the new features are available only if they apply to the specific user, so you may not see every feature on this list when you check your online transcript:

  • When you log in, you arrive on your personalized transcript Dashboard, where you can pick how to view your completed courses: Select specific years (2019, 2021, etc.), enter a custom date range (2018–2019, 2006–2015, etc.), view all the courses completed in any Certification Maintenance Interval (2018–2020, 2019–2021, etc.), or see a comprehensive list of all the courses you’ve ever completed for ASHA continuing education units (CEUs).
  • You can see even more details about the courses on your online transcript. It now includes the following information:
    • ASHA course and offering number
    • course description
    • instructional level
    • whether the course was synchronous or asynchronous
    • subject code
    • content code

This is in addition to the course title, the number of ASHA CEUs, the ASHA Approved CE Provider who registered the course, the date credit was awarded, and the location—details that were already included on the online transcript before it was updated.

  • If you have ASHA CEUs awarded, you can email an unofficial transcript at any time to an email address of your choosing.
  • If ASHA Certification’s ethics requirement applies to your maintenance interval, courses with a subject code indicating “Ethics” are flagged for that interval. So, you can easily tell how many ASHA CEUs you have earned toward your ethics requirement.
  • If you’ve earned an Award for Continuing Education (ACE), you can see the date on which your current ACE was awarded and the courses applied to it. Past ACEs indicate only the date awarded.

We hope you’re as excited about these changes as we are. Although you’ve just taken the time to read about some of the improvements, the best way to experience the benefits is to take the next step: Log in and explore it yourself! For those of you who use the Registry to manage your CE records, we encourage you to give the enhanced online transcript a spin.


Course Descriptions No Longer Need to Be Written in Past Tense

In March, we told you that ASHA CE staff members were conducting interviews with Providers to learn (a) what facilitates compliance with the Continuing Education Board (CEB) Requirements and (b) the challenges experienced when developing, registering, conducting, and reporting on courses. We talked to 21 providers and gathered helpful insights. One thing that the Providers told us was this: Getting instructors to write the course description in past tense was a challenge, and they questioned the reasons for this requirement.

CE staff members researched state regulatory requirements and found that some states do require that documentation verifying completion of CE requirements include a course description. However, no state requires that the course description be written in past tense. So, the CEB has updated Required Practice 4.8 to eliminate the need for the course descriptions to be written in past tense and has instructed staff members to accept course descriptions, regardless of tense. Here’s a markup of how ASHA CE changed the language to reflect this updated requirement.

Required Practice 4.8

4.8 The course description included on the course and offering registration should include the key learning outcomes for the course. Because the course description will appear on a CE participant’s official transcript after the course is completed, the description should be written in the past tense.

We hope that this small change makes your job a bit easier.

Custom Reports in the CE Provider Portal

Did you know that you can generate your own custom reports of CE course, offering, and participant data within the ASHA CE Provider Portal? You can generate three types of reports from the Portal that can help you manage your registration, reporting, and roster corrections: The Reporting Due Soon List, the Courses and Offerings List, and the Participant List.

To navigate to these reports within the Portal once you’ve logged in, click on “Custom Reports” in the Navigation Bar. Choose a report to run from the dropdown menu. Select any applicable parameters, and then click “Create Custom Report.” The system will generate your Excel report as a pop-up. You’ll want to disable your browser’s pop-up blocker for this page; otherwise, your report may not appear. If the report that you generate is blank, try entering different parameters.

Here’s a description of each report and how you might use it:

Reporting Due Soon List — This custom report helps you manage your offering reporting deadlines. It includes offerings that have due dates within the period you select (choices are 1 week, 2 weeks, or 30 days) or by the date you select, as well as any offerings that are past due. You can run the Reporting Due Soon list at regular intervals that are convenient to you and at a frequency of your choosing (weekly, monthly, etc.).

Suggested Use:

  • Run this report to track when reporting is due, so missed deadlines become a thing of the past.

Courses and Offerings List — This custom report provides a complete list of courses and offerings (every course and offering with current course validity dates).

Suggested Use:

  • Run this report to verify what you’ve registered in the system, confirm correct dates and locations for course offerings, confirm course details (number of ASHA CEUs, instructional level, course type, etc.).
  • Run this report to check the registration and reporting status of each offering.

Participant List — This custom report provides a list of all participants who have completed offerings between the end dates you enter (within the last 2 years).

Suggested Use:

  • Run this report to manage rosters on a larger scale if you’re reporting multiple offerings at once. It’s a great way to conduct roster reviews to ensure that the participants who requested ASHA CEUs are included on the roster and to identify any individuals who should not be included.
  • Run this report to confirm the history of courses that a participant has taken within the last 2 years.

You may find other uses for these reports, as well. In that case, please share your ideas with your fellow Continuing Education Administrators (CEAs) on the CE Providers Community site and with your Provider Manager: Your discovery may benefit other Providers! If you’d like more detailed instructions for how to generate the reports in the CE Provider Portal, check out the Custom Reports section [PDF] of the CE Provider Portal User Guide [PDF].

Have You Used the New Brand Block Yet?

It’s been a little over 6 months since we emailed the new and improved Brand Blocks to ASHA CE Providers. Since then, we’ve seen about half our Providers start using the new Brand Block in place of the old version on their course promotional material. We’re ecstatic that so many Providers have already started using it!

For the remaining Providers who haven’t had a chance yet, we encourage you to try out the new Brand Block the next time you submit a course for registration. Starting on July 1, 2022, ASHA CE will require its Providers to use the new Brand Block in all promotional materials for courses offered for ASHA CEUs. It’s a good idea to audit your website to try to find places where you use the old Brand Block or Provider Insignia; please ensure that you’ve updated the Brand Block everywhere in advance of July 1, 2022.

The sooner you start using the new Brand Block, the better—that way, you’ll be well-prepared to use it regularly by the deadline. If you need help getting started, take a look at the Brand Block Guide [PDF].

We emailed two versions of each Provider’s customized Brand Block along with one version of the generic Provider Insignia on December 10, 2020. Here’s what the updated Brand Blocks look like:

Course Information Included Within the Brand Block (PDF File)

Brand Block

Course Information Included Outside of the Brand Block (JPG File)

Brand Block

Introductory Level
1.05 ASHA CEUs

Provider Insignia

Provider Insignia

The PDF version of the Brand Block has fillable Instructional Level and ASHA CEU amount fields within the Brand Block itself. Once you enter the corresponding instructional level and number of ASHA CEUs into the Brand Block PDF, you should (a) convert it to a JPG or EPS file using Adobe Pro, Apple Preview, or another PDF-to-JPG converter of your choosing and (b) save it. Add the converted JPG or EPS to the promotional material for the corresponding course. If you are unable to use the PDF Brand Block for any reason, it is acceptable to use the JPG version instead. If you use the JPG version, include the Instructional Level and ASHA CEU amount as text directly adjacent to the JPG Brand Block as in the example above. Using the JPG version of the Brand Block is also recommended when you have promotional material advertising multiple courses. In this case, include the Instructional Level and the number of ASHA CEUs near each course title or course description, and include one JPG Brand Block on your promotional material.

If you need any help or would like us to email your Brand Block in a particular format, please contact your Provider Manager, and they can help. We look forward to seeing the new Brand Block in more and more of your course promotions!

Intersections is published by:
ASHA Continuing Education staff with the assistance of a volunteer advisory panel of ASHA Approved CE Providers: Chelsea Bailey (OSLHA), Tracey Callahan (SLP Nerdcast), Debra Cowley (Starkey Hearing Technologies), Lisa Milliken (Select Rehab), Selena Reece (Carolina Speech Pathology), Wayne Secord (Red Rock Publications), Cory Tompkins (Career Improvement & Advancement Opportunities), and Mark Witkind (Witkind Associates)

Managing Editors: Joan Oberlin, Jo Ann Linseisen

Continuing Education Board Members:
Tanya Shores (chair), Diana Christiana, Tedd Masiongale, Margaret Pierce, Raul Prezas, Katelyn Reilly, Katie Strong, Anu Subramanian, Joanne Slater, Valeria Roberts Matlock (Board of Directors liaison), Sharon Moss (Board of Directors liaison), and Jo Ann Linseisen (ex officio)

ASHA Corporate Partners