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Session Descriptions


Evolving Clinical Practice: Present and Future Considerations

 November 11–23, 2020 | Online Conference

These pre-recorded lectures are on-demand and most last only an hour, so you can listen to them whenever time permits! 

Teleaudiology: It Shouldn't Have to Take a Pandemic
Harvey B. Abrams, PhD

Prior to 2020, a remote model of hearing health care had been applied primarily to remote populations and/or limited to hearing screening and counseling services. Now, in the face of a global pandemic that makes face-to-face services risky, there has been an urgent demand for more information about teleaudiology. This session will review the evolution of teleaudiology, including provider and patient attitudes concerning the perceived benefits, disadvantages, and outcomes associated with remote audiologic care. The speaker will describe an existing, commercial, patient-centered teleaudiology model of hearing health care that is designed to increase accessibility and reduce cost while maintaining the audiologist’s central role as a critical component of care throughout the patient journey.

After completing this session, you will be able to:

  • describe the history of teleaudiology and its implications for current and future practice
  • summarize audiologists’ acceptance and/or resistance to the implementation of teleaudiology
  • identify opportunities to implement teleaudiology in your practice

COVID-19 and Its Impact on Audiology Practice Efficiency  
Sharon A. Sandridge, PhD, CCC-A

The COVID-19 pandemic has turned our personal and professional worlds upside down. Yet, something positive can come from this pandemic if we see this challenge as an opportunity to re-examine what and how we practice. This session will ask you to take a step back and analyze your practice and services. Is your audiology practice more device-centered or person-centered? Are you seeing more patients per day but spending less time with each in an attempt to generate more revenue? Are you being asked by medical partners to “crank out audios”? The speaker will explore how audiologists can redesign what we do by going back to basics while expanding our practices in new and innovative ways, including embracing new technology (e.g., tablet audiometry, OTCs, and virtual visits) and using new fitting models for hearing aids or implants.

After completing this session, you will be able to:

  • describe a new approach to the delivery of diagnostic or management services
  • identify new value-added, low-cost, and low-time-commitment services you can offer to patients

Pandemic-Proof Your Audiology Business  
Erika Shakespeare, CCC-A

The global COVID-19 pandemic has introduced a level of disruption into our personal and professional lives that was previously unimaginable. How we respond will be a deciding factor for the future success of our practices. This session will explore how to embrace change and use this unique opportunity to rethink how we provide and promote our services. The speaker will discuss specific ways audiologists who operate private practices can clearly articulate their distinctive role in the hearing health marketplace and be prepared for future interruptions such as pandemics, big box stores, online retailers, and personal indecision.

After completing this session, you will be able to:

  • utilize at least one strategy for evaluating your professional readiness to respond to a major disruption
  • describe two ways you can adapt to outside influences to continue to meet the needs of your community
  • define and articulate your practice and your professional impact on your community and society

Artificial Intelligence (AI) and Hearing Technology of the Future
Dave Fabry, PhD

There is no question that emerging technologies such as embedded sensors and artificial intelligence are changing the hearing health landscape. This session will look ahead to the coming decade and explore innovations in hearing health care technology, strategy, and service. The speaker will discuss practical ways to leverage these innovations to be successful in today’s and tomorrow’s dynamic market landscape.

After completing this session, you will be able to:

  • list at least two ways that the hearing health care landscape will likely change in the next decade and how you can prepare
  • list at least two ways that artificial intelligence can help improve patients’ hearing health outcomes
  • list at least two ways that embedded sensors can help improve patients’ hearing health outcomes

Tips and Tools for Auditory Rehabilitation in Any Practice Setting 
Dusty Jessen, AuD, CCC-A

The provision of comprehensive auditory rehabilitation services is critical to successful patient outcomes, yet many audiologists focus primarily or exclusively on amplification due to time, reimbursement, and compliance challenges. This session will clearly define the components of auditory rehabilitation and provide specific strategies and tools to help overcome challenges.

After completing this session, you will be able to:

  • define aural rehabilitation, and describe the widely recommended components of an effective aural rehabilitation program
  • identify local and national resources that can provide education and support for patients with hearing loss
  • describe strategies for overcoming challenges related to the provision of aural rehabilitation services in a busy clinical setting

Applying Health Economics in Audiologic Practice: Affordability and Willingness to Pay  
Anna Jilla, AuD, PhD, and Carole E. Johnson, PhD, AuD, CCC-A

Affordability of and willingness to pay for amplification devices and hearing health services can be difficult topics to discuss with patients. The session will present an evidence-based, pragmatic approach for addressing affordability issues with patients and leveraging market knowledge, insurance coverage, and community resources to increase accessibility to hearing health care.

After completing this session, you will be able to:

  • compare and contrast affordability and willingness to pay
  • describe current findings of studies applying health care economics in audiology
  • apply a pragmatic approach for addressing affordability and willingness to pay issues among a diverse patient population

Coding and Reimbursement: Practice Considerations for the Future 
Debbie Abel, AuD

This session will discuss considerations and share tools to help you navigate the evolving audiology coding and reimbursement landscape, including new technologies, third-party administrators, itemization, over-the-counter hearing aids, and the provision of services via telehealth.

After completing this session, you will be able to:

  • describe how to itemize for hearing aid services and its importance when working with third-party administrators
  • identify options for the provision of services in an over-the-counter marketplace
  • identify considerations for the provision of telehealth services

Person-Centered Care in the Appointment 
Cherilee Rutherford, AuD

This session will explore the Calgary-Cambridge Guides and the Four Habits framework to support audiologists in applying person-centered care and communication skills through the different phases of an appointment. The session will discuss active reflection activities, person-centered principles, and practical ways to enhance hearing care.

After completing this session, you will be able to:

  • review and define the key components of person-centered communication in hearing care and rehabilitation
  • apply the Calgary-Cambridge Guides and the Four Habits framework to facilitate a person-centered interaction
  • utilize key communication skills that are fundamental in any hearing care or rehabilitation scenario

Integrating Over-the-Counter Devices Into Clinical Practice
Meaghan Reed, AuD, CCC-A

It is unclear how over-the-counter hearing devices will impact our patients and our practices in the coming years. This session will discuss practical strategies for incorporating OTC devices, deciding when to offer alternative rehabilitation options to patients, and offering a wider variety of solutions to meet our patients’ needs.

After completing this session, you will be able to:

  • summarize the Over-the-Counter Hearing Aid Act and state the current updates on creation of this class of products
  • apply processes for integrating OTC devices into clinical practice
  • evaluate the benefit of OTC devices to support future offering

An Audiologist's Approach to Chronic Dizziness
Devin L. McCaslin, PhD, CCC-A 

This session will examine the diagnosis and treatment of persistent postural-perceptual dizziness (PPPD). The session will explore the recently defined criteria for the presentation and symptoms of the disorder as well as describe current and emerging research that is helping clinicians and researchers better understand it. The speaker will also discuss how chronic co-morbid disorders such as migraine and Meniere’s disease should be factored into the treatment of this disorder.

After completing this session, you will be able to:

  • discuss the international criterion for identifying PPPD
  • discuss the role of audiology for treating PPPD
  • discuss the role of physical therapy for treating PPPD

Providing Evidence-Based Clinical Services for Tinnitus
James Henry, PhD, CCC-A 

This session will describe evidence-based strategies for tinnitus assessment and management. The speaker will discuss specific tools and processes to help audiologists provide the best services to manage tinnitus along with hearing loss or reduced sound tolerance (hyperacusis), since many individuals who experience tinnitus also experience these other challenges.

After completing this session, you will be able to:

  • conduct a brief audiologic assessment of patients reporting tinnitus
  • administer and interpret the Tinnitus and Hearing Survey to assist in clinical decision-making for patients reporting tinnitus
  • describe the different types of reduced sound tolerance and how treatment differs for each

Service Delivery Considerations: Increasing Hearing Aid Adoption 
Amyn Amlani, PhD

The degree of hearing aid adoption as a treatment to lessen communication difficulties has remained essentially unchanged over the past four decades. This session will share evidence and hands-on tools that promote opportunities for evaluating and modifying patient readiness, with the intent of enhancing the adoption of professional audiology services and amplification technologies.

After completing this session, you will be able to:

  • describe current marketing and economic trends in the hearing aid market
  • describe how professional hearing-related services are rendered by non-audiologists and how the delivery of these services precludes the procurement of audiology services and technology
  • apply strategies that increase audiology awareness and patient compliance through an assessment of patient readiness

Evolving Clinical Practice: A Panel Discussion 
Moderator: Harvey B. Abrams, PhD
Panelists: Dana Gladd, AuD, CCC-A, AIB-CVAM, Chad Gladden, AuD, CCC-A, Jenn Holst, AuD, Craig Kasper, AuD, CCC-A, FAAA, and Sharon A. Sandridge, PhD, CCC-A  

This panel discussion will explore the future of audiology in various practice settings, including private practice, VA, nonprofit, university, and medical center settings. Panelists will share recent innovations, ideas for how we may rethink audiology in the future, and possible impacts of the pandemic on practice.

After completing this session, you will be able to:

  • describe three innovations discussed during the session

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