American Speech-Language-Hearing Association
ASHA Jobs

Office of Business Excellence Director

Posting Date: 2/11/2014

Cluster/Team:  Executive Service Cluster/Office of Business Excellence Team

Coach:  Chief Executive Officer

Salary Range (Non-Negotiable):  $111,482–$123,869

FLSA Exemption Status: Exempt

Description

The purpose of this position is to provide leadership for and management of ASHA's Office of Business Excellence (OBE). The Director, OBE, plays a leading role in the development of an Association culture that achieves business excellence by developing methodologies, tools, frameworks, strategies, and policies related to strategic planning, project management, and process improvement. The incumbent is expected to support a culture of business excellence and build staff capacity to effectively execute best-in-class business practices. The end result is to ensure that ASHA has and utilizes current and appropriate information on the most effective strategic planning, project management, and process improvement procedures that can be used to achieve business excellence.

Responsibilities

  1. Provide expert guidance to the Chief Executive Officer, Facilitating Team, and volunteer leaders on strategic planning, project management, and process improvement procedures that can be used to facilitate development and implementation of Association strategy, programs, and services.
  2. Continually develop and maintain ASHA's strategic planning, project management, and process improvement procedures and tools and champion their use throughout the Association.
  3. Facilitate development and execution of annual and multiyear work plans for the Association's strategic plan and other priority issues and outcomes as determined by the Chief Executive Officer and/or the Facilitating Team.
  4. Work with the ASHA Facilitating Team to maintain a portfolio of projects at ASHA.
  5. Facilitate development and implementation of process improvement procedures to improve business operations.
  6. Coordinate strategic planning consultation to ASHA-related entities.
  7. Provide staff development programs for National Office staff related to strategic planning, project management, and process improvement.
  8. Lead the Office of Business Excellence team, including coaching and budget management.
  9. Explore new ideas and developments in strategic planning, project management, and process improvement that can be used to achieve business excellence.

Qualifications

Knowledge Typically Acquired Through

  • Successful completion of a master's degree
  • Successful completion of a Project Management Professional (PMP)® Certification or equivalent professional experience
  • Work experience in strategic planning, project management, and process improvement preferred

Scope and Depth of Technical Skills/Knowledge

  • Demonstrated experience using technology tools to facilitate strategic planning, project management, and process improvement
  • Familiarity with using Microsoft SharePoint as a strategic planning, project management, and process improvement tool is preferred

Scope and Depth of Non-Technical Skills/Knowledge

  • Demonstrated knowledge of strategic planning best practices (knowledge of the Balanced Scorecard preferred)
  • Demonstrated knowledge of project and portfolio management best practices
  • Demonstrated knowledge of process improvement best practices (knowledge of Lean, Lean Six Sigma preferred)
  • Demonstrated ability to assume an organization-wide leadership role in facilitating strategic planning, project management, and process improvement activities
  • Demonstrated knowledge and experience in quality and change management
  • Excellent communication and interpersonal skills, including the ability to convey complex ideas in clear and understandable terms
  • Work experience in an association strongly preferred



Find out how to apply. Send a resume and cover letter to jobs@asha.org.

EOE/minorities, women, persons with disabilities, veterans with disabilities and Vietnam veterans are encouraged to apply.

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