Having Hard Conversations
This book provides an interactive, personal approach to mastering the art of challenging conversations. The author’s step-by-step strategy addresses a wide range of situations, including communication with supervisees, peers, and supervisors in an education setting. Emphasizing that initiative and preparation are the keys to a successful conversation, this resource includes first-person accounts to help you become a more self-aware, effective communicator, tips on overcoming personal hesitation about expressing concerns, and guidance on identifying goals for the conversation.
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