Having Hard Conversations

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Having Hard Conversations

This book provides an interactive, personal approach to mastering the art of challenging conversations. The author’s step-by-step strategy addresses a wide range of situations, including communication with supervisees, peers, and supervisors in an education setting. Emphasizing that initiative and preparation are the keys to a successful conversation, this resource includes first-person accounts to help you become a more self-aware, effective communicator, tips on overcoming personal hesitation about expressing concerns, and guidance on identifying goals for the conversation.

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Product Information

Item #(s): 0113299
Format(s): Books
Language: English
Author: Jennifer Abrams
Publisher: Sage Publications, Inc.