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In meetings, use active listening strategies. Sometimes the way a question or statement is framed can help facilitate a discussion while avoiding confrontation. Here are some to consider:
- Please correct me if I'm wrong, but…
- I appreciate what you have done, and hope you'll consider….
- Can I ask a few questions to see if my facts are right?
- Let me see if I understand what you are saying.
- Let me show you where I have trouble following your reasoning.
- Is there any reason we couldn't ….?
And finally, when faced with a question you simply don't know how to answer, you can try, "Let me get back to you." Then, agree on a specific date by which you will get the answer to the question.
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