Volume 3, Number 1

July 2011

Intersections is the quarterly e-newsletter distributed to ASHA Approved Continuing Education Providers to connect and exchange ideas in order to better accomplish their continuing education activities.


April 14, 2011 – New record retention requirement

June 1, 2011 – New Course and Offering registration forms, Course Reporting and CEU Participant forms must be used

July 1, 2011 – New ASHA CEU eligibility requirement begins

July 1, 2012 – New CEB Transparency Requirement begins


Course Record Retention Requirements

Effective April 14, 2011, all ASHA CE Providers must have a system in place to retain for 7 years all records and materials related to CE course planning and registration. This is a new required practice. See Requirements for ASHA Approved CE Provider Approval [PDF], Required Practice 1.8. To help you with this new requirement, here is a sample list of the records you need to retain.

Change in Eligibility Criteria for Earning ASHA CEUs

Who is eligible to earn ASHA CEUs?

Effective July 1, 2011, individuals must meet at least one of the following conditions to be eligible to earn ASHA continuing education units (CEUs):

  • ASHA Member (includes Life Members and International Affiliates)
  • ASHA Certificate of Clinical Competence (CCC) holder
  • Licensed by a state or provincial regulatory agency to practice speech-language pathology or audiology
  • Credentialed by a state regulatory agency to practice speech-language pathology or audiology
  • Credentialed by a national regulatory agency to practice speech-language pathology or audiology
  • Engaged in a clinical fellowship under the supervision of an individual who holds the ASHA CCC
  • Currently enrolled in a master's or doctoral program in speech-language pathology or audiology


In 2005, the Continuing Education Board (CEB) voted to change the criteria to earn ASHA CEUs. This was in response to many complaints by members who indicated that individuals who were not audiologists or speech-language pathologists were earning ASHA CEUs and presenting ASHA CE Registry transcripts to employers as evidence that they were qualified to perform certain procedures or practice in a certain area. This was particularly problematic in the area of swallowing. The implementation of this requirement was on hold pending the ability to manage the process in our Association database management system. We were able to implement this requirement recently and it is effective as of July 1, 2011.

What is the ASHA Approved CE Provider's role in determining eligibility to earn ASHA CEUs?

Please communicate eligibility criteria to your course attendees. If an attendee does not meet the eligibility criteria, he or she should not fill out the ASHA CEU Participant form. If you, the Provider, are submitting ASHA CEU Participant form information electronically to ASHA, do not submit information for individuals who are not eligible to earn ASHA CEUs. Providers are encouraged to post ASHA CEU eligibility criteria [PDF] on their website, in promotional materials, and at live events.

What is the ASHA CE Registry doing to determine eligibility?

In June 2011, we contacted current CE Registry users who did not meet the new criteria (approximately 5,500 people) and asked them to document eligibility. As of July 1, 2011, if we receive an ASHA CEU Participant form for an attendee who is not in our database as an "eligible" Registry user, we ask the person to provide documentation of eligibility prior to awarding ASHA CEUs.

More information and FAQs

We have information available on the ASHA CE website about the new criteria.

New CEB Requirement 3: Transparency in Course Planning, Delivery, and Marketing

Effective Date

Effective July 1, 2012, all ASHA Approved CE Providers must be in compliance with Requirement 3: Transparency in Course Planning, Delivery, and Marketing.


The CEB currently has conflict of interest (COI) and disclosure requirements. New Requirement 3 strengthens those requirements and adds some new required practices.

The movement to strengthen COI requirements across all CE accreditors was prompted by a number of highly visible reports criticizing health care practitioners and health care accredited CE providers as having too many ties to industry (device and product manufacturers, pharmaceuticals, service industry, etc.). The Accreditation Council for Continuing Medical Education (ACCME [PDF]) began to overhaul their COI requirements in 2004, with other revisions coming in 2006 and 2007, and some additional tweaks to their system in subsequent years based on pressure from outside entities. Other health care CE accreditors followed ACCME's lead. The American Nursing Credentialing Council and the Accreditation Council for Pharmacy Education [PDF] actually now use ACCME's standards for commercial support (COI standards [PDF]), and other accreditors in health care and non-health care arenas have variations on the ACCME standards. Recent reports petaining to conflict of interest and disclosure have been issued by the Senate Finance Committee (2009–2010), the Institute of Medicine (December 2009), the Josiah Macy Jr. Foundation (December 2009), and the Senate Committee on Aging (July 2009), to name just a few.

The CEB has spent the last 8 years carefully observing what other accreditors were doing to strengthen their COI requirements, and the CEB has learned from those observations about what best leads to transparency in course development, delivery, and marketing. As the CEB began working to strengthen its existing COI standards, the board also did a great deal of research. Then, in 2007 and 2008, the CEB contracted with two separate consulting firms who had expertise in CE standards and were familiar with COI issues. The CEB asked the consultants to determine what standards existed in all CE accreditors (not just health care) and which of those standards exemplified the outcomes that CEB wanted to achieve with its providers and participants (learners). After extensive research, the consultant groups reached the same independent recommendation, which they then presented to the CEB in the summer of 2008. They recommended that the CEB use the "gold standard" for COI requirements (instead of reinventing the wheel). That benchmark was the ACCME standards.

Following those consultants' recommendations, the CEB embarked on strengthening its existing COI standards modeled after the ACCME standards. In the summer of 2010, those standards (or requirements) were put out for peer review and feedback to over 10,000 people, including all of our CE Administrators and CE Providers. The CEB received over 2,000 responses and spent the next 6–9 months analyzing those responses and making changes to the requirement. The changes were substantial based on the feedback. Although some of the new requirement still mirrors the spirit of the ACCME standards [PDF], there are significant differences in this final version.

Timeline and resources

To give CE Providers ample opportunity to comply with the new requirement, the CEB has set the full compliance date for July 1, 2012. We sent out a survey in April and May of this year asking CE Administrators for feedback about what resources you needed to help come into compliance. We received 224 responses to the survey. Some of you indicated that you already have compliant systems in place. Many others asked for us to develop templates, sample processes, and sample forms for use in your organizations. As a result, CEB and CE staff will develop model processes, templates, and forms to help providers implement this requirement. We will begin posting those resources to our website in early fall of 2011.

The CEB and CE staffs are committed to working with each of our providers who need help with this implementation. There will be a great deal of education, interactive discussion, and exchange of information throughout this implementation process. We will also be available to talk with providers about their individual situations and offer advice about how to set up processes to meet this requirement in their organizations. We will have Frequently Asked Questions on our website and sample processes to offer for those of you looking to create something new at your organization. We will also be educating our general membership, since many of them are presenters and on CE planning committees. Attendees need to understand the new requirement as well because it affects what they will hear in presentations, in print, and via other media, and will affect to some extent the placement of exhibits and marketing materials at and within courses. CE staff and the CEB are committed to working with all our various customers to make this a smooth implementation.

CEB requirements

The complete set [PDF] of the 12 Requirements for ASHA Approved CE Provider Approval can be found on the ASHA CE website.


ASHA Audiology Survey 2010

ASHA conducted a survey of audiologists in the fall of 2010. This survey was designed to provide information about salaries, working conditions, and service delivery, as well as to update and expand information gathered from previous Audiology and Omnibus Surveys.


  • 51% of respondents held an audiology doctorate (AuD), 40% a master's degree, and 9% a PhD.
  • 47% maintained their Certificate of Clinical Competence in Audiology (CCC-A) for portability in obtaining state licensure.
  • Three services were provided by more than 80% of the respondents: counseling (87%), fitting and orientation of hearing aids (82%), and fitting/dispensing of hearing aids (81%).
  • 58% reported finding ASHA CE courses through e-mail distribution.
  • 45% were very interested in CE information on hearing aid technology.
  • 27% used social networks to connect with audiology colleagues.

For additional information on the survey, see Audiology Survey 2010.

Update on the Online Registration Pilot Test

The Online Course and Offering Registration form is midway through pilot testing with a select group of CE Administrators. The pilot test CE Administrators are currently submitting their course registrations on the new online form and will soon be providing feedback that we will use to finalize the form before making it available to all CE Administrators later this year. The Online Course and Offering Registration form mirrors the paper Course and Offering Registration form that was rolled out in February 2011 and that is now required for all course registrations. The new online form will add a third option for submitting course registrations. A huge THANK YOU to the CE Administrators and their staff who have been participating in the pilot testing:

  • John Dellegrotto, Pennsylvania Training and Technical Assistance Network
  • Darlene Davis, Pearson Assessments Division
  • Thomas Slominski, Northern Speech Services
  • Cory Thompkins, Career Improvement and Advancement Opportunities
  • Randy Tatel, Summit Professional Education
  • Karen Niles, ASHA Professional Development
  • Nan Bernstein Ratner, Elsevier Science, Inc.—Journal of Fluency Disorders
  • Bridgitt Pauly, Cincinnati Children's Hospital Medical Center
  • Mary Casper, HCR ManorCare
  • Marva Mount, EBS Healthcare
  • Jana Perry, Easter Seals DuPage and the Fox Valley Region
  • Becky Clem, Cook Children's Medical Center
  • Jenny Katz, Educational Service Center Region XI
  •  Nancy Swigert, Central Baptist Hospital


Tips for Printing Course Offering Report Forms

First, make sure you have the most up-to-date version of Adobe Acrobat Reader (Version 9). Then do the following:

  • Open the form.
  • Go to Print.
  • Go to Page Scaling.
  • The default should show "None."
  • Change to "Fit to Printable Area" or "Shrink to Printable Area" (either should work).
  • Select OK and print!

This will ensure that the form prints as it appears on-screen with its "anchors" fully visible.

Introducing Two New Web Forms to Cancel a Course or Reschedule a Course

In June of 2011, we launched a number of new forms and processes, including two different web links: one that allows you to quickly report cancelled offerings or zero participants, and another where you can reschedule offering dates and locations. Many of our providers are already successfully using these web-based forms. Upon successful receipt of the forms, we send providers a confirmation notification of the update(s) requested. If you have not already familiarized yourself with these new processes, we encourage you to do so!

There is now a web form to cancel course offerings or report courses where no participants requested ASHA CEUs.

Here, you will be asked to enter and submit the following required information:

  • ASHA Approved CE Provider name
  • Provider code
  • Course number
  • Offering number
  • Course offering end date
  • Whether the course was held or cancelled
  • Your e-mail address

Optional information will be requested on the number of people attending (if no participants requested CEUs).

The web form for rescheduling an offering is now a part of the CE Course and Offering Registration Information Change Form.

In addition to allowing for previously registered offerings to be rescheduled, this web form also enables you to change course information, including errors found in the course/offering registration confirmation letter; request partial credit prior to course and offering reporting; or request a change in the registered ASHA CEU amount.

You will be required to enter the following information:

  • ASHA Approved CE Provider name
  • Provider code
  • Course number
  • Your e-mail address
  • Course title

You will also find optional boxes in which to enter the information that needs to be corrected, including changes that might be related to the overall course information (course description, subject code, content code, or instructional level CEU amount); changes in the amount of credit and/or the ability to earn partial credit, as well as the reason; or changes related to offering information, which might include new start/end dates and/or locations.

While use of these new forms is optional, we believe you will find them easy and convenient. Do not hesitate to contact your Provider Manager if you have questions. 

Intersections is developed and written by:
Karen Cohen, Clay Colbert-Dorsey, Joan Oberlin, and Carol Williams

Intersections is published by:
ASHA Continuing Education staff with the assistance of a volunteer advisory panel of ASHA Approved CE Providers:
Susan Almon Mantangos (Aegis Therapies, Inc.), Cory Parodayco (Career Improvement & Advancement Opportunities), and Mark Witkind (Witkind Associates)

Managing Editor: Ellen Fagan

Continuing Education Board Members:
Pauline Mashima (chair), Kirstin Chiasson, Twhanna Green, Sherri Brooks, Pamela Jackson, Valeria Matlock, Theresa Rodgers, Mona Ryan, Mary Ruth Sizer, Allan Diefendorf (monitoring vice-president), Jennifer Watson (monitoring vice-president) and Ellen Fagan (ex officio) 

Want to read past issues of Intersections? Visit the Intersections archive to see what you missed!

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