Volume 2, Number 3

September 2010

Intersections is the quarterly e-newsletter distributed to ASHA Approved Continuing Education Providers to connect and exchange ideas in order to better accomplish their continuing education activities.

Invitation - CE Provider 2010

Going to Convention?

Don't forget to register for the 2010
 ASHA-Approved CE Provider Networking Event 

Wednesday, November 17, 2010
5:30 p.m. – 8:00 p.m.

Survey on Proposed CEB Requirement 3: Management of Commercial Influence, Conflicts of Interest, Commercial Support, Commercial Promotion, and Disclosure

The CEB wishes to thank all CE administrators and consultants who participated in this survey for the time they spent reviewing the proposed requirement and the thoughtful comments they provided.

The call for comments elicited 2,265 responses. In addition to comments from ASHA Approved CE Providers, responses were received from state regulatory agencies, state association presidents, ASHA annual convention exhibitors, 2010 ASHA Convention presenters, ACE awardees, ASHA staff, and members of the ASHA Headlines listserv. There were approximately 9,000 e-mail invitations sent out and the survey was announced on ASHA's website with a link provided.

Overall, the results to the survey were quite encouraging, with 80–85% of the respondents agreeing with the proposed requirement and its required practices. Comments are currently being analyzed and summarized. The CEB will review the analysis and recommend next steps for this requirement. ASHA approved CE Providers will be kept informed of these next steps, revisions made to the requirement, and the future timeline for its implementation.

CE Provider Profile—Marva Mount of EBS Healthcare and ASHA Special Interest Division 11: Administration and Supervision

EBS Healthcare was founded by SLPs, occupational therapists (OTs), physical therapists (PTs), and special education directors who wanted to have an impact in the provision of services to support pediatric programs nationwide. Currently, EBS offers live seminars/workshops, and is developing online studies and web-based activities to offer to employees and vendor partners.

EBS was approved as an ASHA CE Provider in 2007 and continues to increase their course offerings each year. Emphasis on distance learning and increasing use of currently available technology are becoming a more prominent focus as EBS moves forward in its continued growth as a company. EBS's mission is to be able to train and educate therapists nationwide to ensure that services they provide are always on the cutting edge of what is happening within their professional arena.

Marva Mount, CE Administrator for EBS, earned a BS in audiology and speech pathology from the University of Texas and an MA in communication disorders from the University of Houston. She began her career with EBS as a therapist and supervisor. She then served as the regional director for Texas operations. She is currently national director for continuing education, and is astounded at the opportunities available to her in her current position with EBS. As the continuing education administrator (CEA) for EBS for the last 3 years, she develops, plans, and implements continuing education activities based on the needs of EBS therapists nationwide and around the globe. Marva reports that continuing education has always been a passion of hers. She realized, early on, that lifelong learning was an absolute must for a speech-language pathologist to provide services of the highest quality. As a result, she has received numerous ACE awards during her career as a speech-language pathologist.

In addition to her work as the CEA for EBS Healthcare, Marva also serves as the CEA for ASHA Special Interest Division 11: Administration and Supervision. Over the past 3 years, this position has provided her with the opportunity to interact with and learn from some of the "best and brightest" in the field of speech-language pathology and audiology. This position also offers her the opportunity to affect the continuing education of colleagues and professionals across the nation. Marva sees her work as CEA as an honor but also as a huge obligation to all Division 11 affiliates.

Being the CEA for two very active organizations is challenging, and requires incredible management skills. Keeping up with so many courses can be a daunting task, but using a system makes it easier. Marva's tips for success include the following:

  1. Use a good filing system, and one that is easily understood by others working with you.
  2. Track all activities (dates, deadlines) with an electronic data system. Maintain calendars for tracking course submissions, approvals, deadlines, and final reporting (as a backup to the electronic data system).
  3. Designate file cabinets for new activities, activities in progress, finished activities, and activities in development.
  4. Develop a clear and concise system for the reporting of activities by the activity monitors.
  5. Maintain a good relationship with the CE Manager at ASHA.
  6. Provide ongoing training for CE company team members to ensure that they are kept up to date on changes, additions, or new information that comes from the Continuing Education Board (CEB).
  7. Listen to your patrons! Read participant comments carefully—learn from them and implement necessary changes to respond to them.
  8. Always be professional, but know that as CEA you may have to be firm and assertive at times to ensure that required pieces of an ASHA CE submission are completed in a timely manner.
  9. Recognize that there will be challenges and disappointments, and "go with the flow." Never forget that being a CEA is an incredible honor bestowed upon you by your employer and/or your colleagues.
  10. Lastly, recognize your responsibility as a CEA, and never lose sight of your end result, which should always be the provision of quality educational programs that will have an impact on the lives of those living with communication disorders.

Electronic Reporting

Have you received a phone call or e-mail from a participant wanting to know when the course they took will appear on their registry transcript? The CE Registry has been working on ways to shorten the time frame so that participants will receive CEUs sooner, and we are enlisting CE administrators to make it happen.

For those of you using mail or fax, here's your opportunity to move into the 21st century by choosing electronic submission of your courses. Information about how to move toward electronic reporting  is on our website. You will save time—no photocopying ASHA CEU Participant Forms, no completing an Activity Report Form, and no packaging and mailing the materials. And by eliminating mailing and scanning time, your participants' records will be posted to their transcripts the same day we receive your electronic file. When participant forms are sent via postal mail, mailing, scanning, verifying, and posting the CEUs usually add an extra week to the processing time. By utilizing electric reporting, you'll be doing your part to reduce the carbon footprint by saving paper!

If you need help or have questions, contact your provider manager.

Submit Completed Participant Forms Promptly

Providers tell us that collecting participant forms at the end of a course is one of those pesky jobs that make the reporting process a challenge. Providers should not delay sending the forms for participants who do not have their ASHA numbers. Participants can obtain their ASHA numbers by making a quick phone call to ASHA's Action Center at 800-498-2071. If that is not an option, we still want the form! The CE Registry or your provider manager can obtain the number if the participant's name and mail or e-mail address are included on the form.

The course, offering id, and end date should be entered on the Activity Report Forms and Participant Forms before the event to make post-activity reporting faster and easier. Entering the information prior to the event reduces mistakes and electronic reporting shortens time necessary for participants to receive their CEUs.

If you mail your post-activity reports, please ensure that all of the participant forms are completed prior to submittal.

New Resource Available for CE Administrators—Accessibility Guidelines: Creating Accessible Continuing Education

Accessible continuing education, more broadly known as Universal Design for Instruction (UDI), provides a framework for creating lectures, discussions, visual aids, videos, and printed materials that are accessible to all participants, regardless of their learning styles or needs. Because ASHA is committed to providing access to continuing education courses for all participants, accessibility guidelines were developed to offer suggestions on how to set up programs that will enhance all learners' educational experiences. The guidelines discuss principles of UDI and present information for CE administrators to address before, during, and after courses. CE administrators are encouraged to share the guidelines with presenters to facilitate development of spoken and audio presentations, PowerPoint presentations, handouts, and poster presentations.

The guidelines can be found on the ASHA website.

New ASHA Approved CE Providers

The following organizations were approved from January through August 2010:

  • Amedisys, Inc.
  • ATOS Medical Inc.
  • Bastian Voice Institute
  • Bernafon
  • Central Baptist Hospital
  • Cleveland Hearing & Speech Center
  • Duquesne University, Department Speech Language Pathology
  • eSwallow USA
  • Gillette Children's Specialty Healthcare
  • Methodist Le Bonheur Healthcare
  • Miami Valley Hospital
  • Molloy College
  • MossRehab Einstein
  • MultiVoiceDimensions
  • ProStar Educational Therapy Resources
  • SALT Software
  • Select Rehabilitation
  • Speech & Voice Enterprises
  • Svetlana Masgutva Educational Institute
  • University of Florida, Department of Speech-Language Hearing Science
  • Western Kentucky Special Education Cooperative

Reporting By Mail

Just recently, a CE Provider asked, "What is the proper protocol for submitting multiple course reporting to the ASHA CE Registry, when sending information via regular mail?" As we prepared to respond, it became apparent that, despite all of the detailed instructions offered to our CE Providers, this question wasn't fully addressed. Here are some important details to remember when submitting multiple courses by mail:

  • Mailing (or electronic filing) is recommended for any course that has more than approximately 20-25 participants. Do not try to fax 25 or more participant forms!
  • When you submit multiple courses in the same envelope, separate courses with a colored sheet of paper (preferred) or a paper clip.
  • Remember to complete and include an Activity Report Form (ARF).
  • Ensure that the end date on the ARF matches the end date originally submitted in your registration paperwork. And don't forget to sign the ARF.
  • Complete the ARF in blue or black pen, or pencil. Do not mix ink colors or alternate between pencil and ink.
  • Be sure to shade in leading zero(s) in all boxes on the ARF (including boxes E and G).
  • Always place the ARF before the Participant Form(s).
  • Compile the Participant Forms in alphabetical order.
  • Make sure that the Participant Forms are not torn, stapled, or taped.

By following the simple steps outlined above, you help to expedite the processing of your course reporting information. Thank you!

Chair's Corner September 2010   Chair

This issue of Chair's Corner summarizes CEB activities during the July 8–10, 2010 meeting at the National Office. Topics of interest to CE Providers included: issues surrounding conflict of interest/disclosure, evidence-based continuing education, and accessibility guidelines for live continuing education activities.

Conflict of Interest/Disclosure Issues 

The CEB will be adding a new requirement for CE Providers related to commercial support and conflicts of interest. The purpose of the new requirement is to ensure that CE courses are developed without commercial influence and learners are informed of relationships that may influence the content and presentation of courses. Currently the survey is being reviewed for next steps. (See the article "Survey on Proposed CEB Requirement 3" above for more information.)

Evidence-Based Continuing Education

An evidence-based continuing education tutorial was placed on the Continuing Education website in fall 2009. The tutorial describes the four key steps for infusing evidence into presentations and provides additional resources for infusing evidence into CE activities. The CEB thanks member Anne Marie Tharpe for compiling and organizing much of this information. If you haven't done so already, please visit the Resources for Planners and Providers section of the Continuing Education website to view this and other useful information

The CEB is currently determining how to measure quality indicators for evidence-based CE activities. Once these indicators are identified, baseline measures will be obtained to allow the CEB to measure and monitor progress toward infusing evidence in our CE activities.

Accessibility Guidelines

Many thanks go to the CEB Accessibility Guidelines Committee for obtaining and organizing the guidelines content (see Accessbility Guidelines above). The committee consists of chair Mary Purdy and members Kirstin Chiasson, Pauline Mashima, Valeria Matlock, Mary Ruth Sizer, and Judith Wingate. The committee will also be presenting a poster session about Continuing Education accessibility guidelines during the November 2010 ASHA Annual Convention. CE Providers attending the convention are encouraged to visit the poster session on Thursday, November 18, 1:00–2:30 p.m.

Next Issue

The next issue of Chair's Corner will update CEB activities completed during our meeting at the 2010 Annual Convention in Philadelphia on committee day, Wednesday, November 17th. As always, please feel free to contact me with comments or feedback at [email protected]


Patti Solomon-Rice, Chair
ASHA Continuing Education Board

Intersections is developed and written by:
Karen Cohen, Clay Colbert-Dorsey, Joan Oberlin, and Carol Williams

Intersections is published by:
ASHA Continuing Education staff with the assistance of a volunteer advisory panel of ASHA Approved CE Providers:
Susan Almon Mantangos (Aegis Therapies, Inc.), Cory Parodayco (Career Improvement & Advancement Opportunities), Jeanane Ferre (ASHA Special Interest Divisions Audiology Coordinating Committee) and Mark Witkind (Center for Bilingual Speech and Language Disorders).

Managing Editor: Ellen Fagan

Continuing Education Board Members:
Patti Solomon-Rice (chair), Anthony Caruso, Kirstin Chiasson, Pauline Mashima, Valeria Roberts Matlock, Mary Purdy, Theresa Rodgers, Mary Ruth Sizer, Anne Marie Tharpe, Judith Wingate, Dennis Burrows (monitoring vice-president), Patricia Prelock (monitoring vice-president) and Ellen Fagan (ex officio)


Want to read past issues of Intersections? Visit the Intersections archive to see what you missed!

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